Verizon charging my suspended account
William3333
Newbie

I've suspended my FIOS account but Verizon keep charging me.

Please explain.

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Re: Verizon charging my suspended account
LawrenceC
Moderator Emeritus

Hi William3333,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Re: Verizon charging my suspended account
CRobGauth
Community Leader
Community Leader

I thought there was a fee even if you suspend. It was small.

Like it was stated, you need to contact support

1800verizon or via Twitter @verizonsupport

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