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Verizon lies to long time customers

Verizon lies to long time customers

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deepwest
Contributor
Posts: 2
Registered: ‎09-12-2018
Message 1 of 3
(504 Views)

Had FiOS Internet for 4 years.

In June got a notification that my internet price will go up to $84.99.

Called to cancel service.

Nice lady on the other side could adjust the price and i placed a new order for 50mb $39.99 until June 2019.

Get my firs bill for $54.99.

Called Verizon, bill  adjusted.

Next month again $54.99.

Called Verizon , bill adjusted.

Today get a bill for $54.99 again.

Called Verizon, they don't want to adjust the bill 

They tell me "prices went up" I have to pay more now.

Conclusion : Verizon is just another greedy lying corporation that treats us like cannon meat!

Shame on you Verizon!

 

2 REPLIES
Moderator
Moderator
Posts: 7,308
Registered: ‎03-18-2013
Message 2 of 3
(483 Views)

Hi deepwest,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

deepwest
Contributor
Posts: 2
Registered: ‎09-12-2018
Message 3 of 3
(370 Views)

Yesterday iIposted this information.

This  issue was not resolved.

Verizon representative could not help me because other representative closed my account.

The reason for closing- I refused to pay more than the price I was given by Verizon.

FiOSInternet for 4 years.

In June got a notification that my internet price will go up to $84.99.

Called to cancel service.

Nice lady on the other side could adjust the price and i placed a new order for 50mb $39.99 until June 2019.

Get my firs bill for $54.99.

Called Verizon, bill  adjusted.

Next month again $54.99.

Called Verizon , bill adjusted.

Today get a bill for $54.99 again.

Called Verizon, they don't want to adjust the bill 

They tell me "prices went up" I have to pay more now.

Conclusion : Verizon is just another greedy lying corporation that treats us like cannon meat!

Shame on you Verizon!

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