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Verizon makes it impossible to cancel Fios service

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Contributor
Contributor
Posts: 1
Registered: ‎07-08-2019

Verizon makes it impossible to cancel Fios service

Message 1 of 2
(640 Views)

So in order for me to cancel the service I have to call 844-837-2262.

This line is simply dead, I have called it multiple times and spent almost an infinite amount of time waiting on the line.

No voice mail, no estimated turn time, just music and advertisements.

 

And this is the only way to cancel service, it cannot be done online.

 

Verizon, seriously?

1 REPLY 1
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Gold Contributor VII
Gold Contributor VII
Posts: 5,037
Registered: ‎10-18-2016

Re: Verizon makes it impossible to cancel Fios service

Message 2 of 2
(627 Views)

Try 1-800-VERIZON 

 

i don’t know what that other number is for.

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