08-08-2018 10:04 AM - last edited on 08-08-2018 10:31 AM by LawrenceC
Verizon is worthless. I signed up for this two year 39.99 plan for 50/50 fios internet twice and both times It has dropped off my account. I signed up July 24th, it disappeared and CS had no idea what I was talking about when I called to ask. On July 31st I signed up again and took screen shots and got the conf#. Well today I get a bill for the full 54.99 for the plan of course. contacted CS on chat and talked to a rep for two hours, sent him images of the plan and he said "We do not offer that plan". Literally blows my mind. Verizon has a great racket going on here as it seems every one of there subscribers have the same problem. You sign up for a plan then they shove you in whatever plan they want at whatever price they want.
08-08-2018 10:26 AM
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