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Verizon router not allowing VPN to connect....

Verizon router not allowing VPN to connect....

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Contributor skipper04
Contributor
Posts: 5
Registered: ‎03-31-2015
Message 1 of 2
(2,744 Views)

VPN worked seamlessly M-W this week then come Thursday it stopped allowing the vpn connection to pass through the Verizon supplied Actiontec router. 

 

I have changed nothing on my side from my pc or vpn setup. 

When I logged into the router I can see in the security log that it is blocking the connection with errors as follows:

 

TimeEventEvent-TypeDetails
Oct 23 09:48:26 2015Firewall InfoRate Limit1 messages of type [9] Packet invalid in connection suppressed in 1 second(s)
Oct 23 09:48:25 2015Outbound TrafficBlocked - Packet invalid in connectionTCP on eth1
Oct 23 09:48:18 2015Outbound TrafficBlocked - Default policyFirst packet in connection is not a SYN packet: TCP 
Oct 23 09:47:11 2015Inbound TrafficBlocked - Default policyFirst packet in connection is not a SYN packet: TCP  on eth1
Oct 23 09:46:51 2015Outbound TrafficBlocked - First packet is InvalidTCP  on eth1
Oct 23 09:46:25 2015Inbound TrafficBlocked - Default policyFirst packet in connection is not a SYN packet: TCP 
Oct 23 09:46:19 2015Firewall InfoRate Limit1 messages of type [15] Default policy suppressed in 1 second(s)
Oct 23 09:46:11 2015Inbound TrafficBlocked - Default policyFirst packet in connection is not a SYN packet: TCP 
Oct 23 09:46:11 2015Firewall InfoRate Limit2 messages of type [15] Default policy suppressed in 1 second(s)
Oct 23 09:46:10 2015Outbound TrafficBlocked - Default policyFirst packet in connection is not a SYN packet: TCP 
Oct 23 09:45:49 2015Outbound TrafficBlocked - Default policyFirst packet in connection is not a SYN packet: TCP 
Oct 23 09:45:04 2015Outbound TrafficBlocked - Default policy 
Oct 23 09:44:50 2015Outbound TrafficBlocked - First packet is Invalid 

 

 

This is my second day trying to resolve and the only thing Verizon has told me is that they can allow me to speak to a "premium tech" support person and pay for the time. 

 

I changed my firewall settings on the router to allow for incoming and outbound and it is still blocking. 

 

Please help.....

1 REPLY 1
Silver Contributor III Silver Contributor III
Silver Contributor III
Posts: 399
Registered: ‎07-29-2015
Message 2 of 2
(2,706 Views)

Is the VPN server on your LAN set to a static LAN ip address?

 

If the LAN address is not set to static its very likely that it was assigned a new LAN address hence why the connections are being rejected. Few questions, what OS is the VPN server running? What VPN software?

 

Also posting a screenshot of your firewall configuration page would be helpful Smiley Happy

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