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Verizon triple play bundle price increase

Verizon triple play bundle price increase

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Copper Contributor fjacksonjr
Copper Contributor
Posts: 10
Registered: ‎11-24-2009
Message 1 of 4
(1,549 Views)

My Sept. bill showed a price increase of $ 20.00 in FIOS Bundle . From 94.99 to 114.99 with  noexplaination .

3 REPLIES 3
Moderator Moderator
Moderator
Posts: 9,262
Registered: ‎03-18-2013
Message 2 of 4
(1,523 Views)

Hi fjacksonjr,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.  For billing issues, please contact Verizon during normal business hours.

Silver Contributor III Silver Contributor III
Silver Contributor III
Posts: 231
Registered: ‎06-30-2012
Message 3 of 4
(1,522 Views)

If you go to:  (Residential) My Verizon -> Billing -> View Bill

and click on the View Details link next to Current Activity,

do you see something like:


Bundle 24 Mo. Credit thru Jul 13, 2017      -20.00
 

listed there? Depending on when you do this, you might be looking at your current bill or last month's bill. Be sure to check the dates. You've probably just gone past your 24 month bundle discount. You can look at earlier bills by using the same (Residential) My Verizon -> Billing -> View Bill path, but pull down the menu next the My Bill title and pick an earlier month.

 

[Be nice! We are mostly fellow Verizon customers.
My setup: 75/75 Mbps; Linux router (2x 1Gbps ports) + iptables; Linksys WRT1900ACS in Bridge Mode]
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 4 of 4
(1,495 Views)

Note that such jumps often occur if your multiyear contract expires and you do not renew.  Even with renewal they may go up or sometimes down.

How-To Videos
 
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Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


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