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Very Slow Upload Speed

Very Slow Upload Speed

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Copper Contributor Brewin
Copper Contributor
Posts: 5
Registered: ‎08-18-2009
Message 1 of 11
(9,280 Views)

Hello, I have recently signed up (7 days ago) for Verizon FIOS and suscribed to the 25/15mb package. I'm very happy with the download speed. Download speeds have been consistent between 25 - 26mb no complaints there. =) On the other hand my upload speeds have been very poor. Have done several speed test from different sites including verizons and all give the same results about 1 - 2mb upload average. I have done the fios optimizer and have done the verizon pc check and had no issues there. I have also reset the router and no luck. I am running windows xp with 4 gigs of ram and have an X2 processor. I'm running Norton Internet Security but have disabled it during the test. My PC is connected through an Ethernet cable (not wireless).

 

Any suggestions would be great and appreciated. Thank You!

Message Edited by Brewin on 08-18-2009 07:43 PM
Message Edited by Brewin on 08-18-2009 07:49 PM
10 REPLIES 10
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008
Message 2 of 11
(9,261 Views)
What are you getting at http://speedtest.net
Copper Contributor Brewin
Copper Contributor
Posts: 5
Registered: ‎08-18-2009
Message 3 of 11
(9,252 Views)
I am getting 26Mb Down and 2.6Mb Up . =/
Message Edited by Brewin on 08-18-2009 09:22 PM
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008
Message 4 of 11
(9,250 Views)
Can you borrow another computer to test line?
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008
Message 5 of 11
(9,168 Views)
Are you living in a multi-dwelling building ? If so, does each unit have its own Verizon equiipment out on the wall outside, or not?
cjacobs001
Copper Contributor Brewin
Copper Contributor
Posts: 5
Registered: ‎08-18-2009
Message 6 of 11
(9,127 Views)

Sorry for not replying. but i borrowed my neighbors laptop today and same deal i was able to get 4.5 mbs on his laptop. but still not close to 15mbs.

 

No. I live in a residential home. They came and set up a new box on the side of my house.

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 7 of 11
(9,096 Views)
what website and what server are you testing on?  
Copper Contributor Brewin
Copper Contributor
Posts: 5
Registered: ‎08-18-2009
Message 8 of 11
(9,060 Views)
I am using Speakeasy, Speedtest.net, and The Verizon FIOS speed test. All Show same results. I"ve recent borrowed my friends laptop same results. I also recently hardwired my ps3 and got up to 30Mbs down but only like 700kbs up =(
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008
Message 9 of 11
(8,989 Views)
What brand of network adapter do you have? You can check by Right-Clicking on 'My Computer' -> Hardware -> Device manager.  I have heard of users having NVIDIA network adapters (built into the motherboard of course) and have a setting known as "First Packet" and can disabled in the network adapter properties.
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008
Message 10 of 11
(8,947 Views)
Do you have QOS setup on the router? I've seen slow upload speeds when it is turned on. Make sure the router has it default settings and test again.
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