Very Slow internet in Chino HIlls, CA

Reply
Highlighted
Nickel Contributor
Nickel Contributor
Posts: 40
Registered: ‎12-10-2008

Very Slow internet in Chino HIlls, CA

Message 1 of 19
(7,486 Views)

For the past 24 hours I have been seeing very slow internet down loads. Here is a trace route. I have run several with very similar results.

 

Anybody else in SoCal having problems

 

c:\users\tracert verizon.net

Tracing route to verizon.net [206.46.232.39] over a maximum of 30 hops:

1 1 ms <1 ms <1 ms myrouter.home [192.168.1.1]

2 6 ms 6 ms 11 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1.1]

3 9 ms 10 ms 10 ms 130.81.180.174

4 * * * Request timed out.

5 49 ms 51 ms 49 ms so-7-3-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.19.125]

6 48 ms 51 ms 49 ms so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]

7 49 ms 49 ms 49 ms po1.ctn-border1.vzlink.com [206.46.225.8

8 47 ms 46 ms 46 ms po121.ctn-core1.vzlink.com [206.46.225.1

9 52 ms 50 ms 50 ms 206.46.228.130 10 54 ms 48 ms 49 ms 206.46.232.39

 

Trace complete.

18 REPLIES 18
Highlighted
Bronze Contributor I
Bronze Contributor I
Posts: 51
Registered: ‎02-13-2009

Re: Very Slow internet in Chino HIlls, CA

Message 2 of 19
(7,464 Views)

Definitely. We are in the San Fernando Valley; about 50 miles northwest of you. I have been having problems all day with some sites being slow; some sites even time-out. Some sites work great. I think the ones that work are local sites. It seems that sites tht are not local are a problem. It is not just one or two sites; it is many sites that I am having problems with. Some of them are very big sites, such as pricegrabber.com that are not likely to have problems. I don't have any more of a clue of where the problem is but I think there is definitely a problem today. I came here to see if others are having the problem too.

 

You can contact me if you have suggestions for how to diagnose the problem, but if you report this to Verizon, you can sure say that we are having problems too. The following is the result of the tracert to verizon.net, as you did, but I don't know how to interpret theresults.

 

C:\Users\Sam>tracert verizon.net

Tracing route to verizon.net [206.46.232.39]over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2    12 ms     6 ms     8 ms  L100.LSANCA-VFTTP-111.verizon-gni.net [98.119.155.1]
  3     7 ms     9 ms     9 ms  5-0-5-1211.LSANCA-LCR-12.verizon-gni.net [130.81.138.238]
  4     9 ms     9 ms     9 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5    46 ms    49 ms    47 ms  so-4-0-0-0.DFW01-BB-RTR2.verizon-gni.net [130.81.17.27]
  6    56 ms    48 ms    48 ms  ge-3-1-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.17.68]
  7    47 ms   171 ms    96 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  8    57 ms    55 ms    50 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
  9    49 ms    48 ms    48 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
 10    46 ms    51 ms    48 ms  206.46.228.130
 11    48 ms    48 ms    48 ms  206.46.232.39

Trace complete.

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎04-03-2010

Re: Very Slow internet in Chino HIlls, CA

Message 3 of 19
(7,423 Views)
Same here in Riverside, CA. Took me forever just to view your topic and reply to it. Download speed is OK, but viewing the web is a crawl.
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎04-04-2010

Re: Very Slow internet in Chino HIlls, CA

Message 4 of 19
(7,379 Views)

Same here, I'm in Norwalk, CA.  I thought it was related to an outage we had on Friday, TV, Internet & Phone were all out until Saturday morning. But Iooks like now I got a seperate issue...

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2010

Re: Very Slow internet in Chino HIlls, CA

Message 5 of 19
(7,369 Views)

I'm in Murrieta, California and I've been seeing the same issues all day today. I thought that maybe it had something to do with all the iPADs coming online today (maybe it does). Regardless, I started noticing that at around 2pm my internet access would come and go and if active it would take forever to load a page.

 

For a while my wireless access was suffering until I changed my Wireless Router's channel. That did seem to help, but my XBOX still seems to get disconnected every half hour or so (which is insanely annoying for an online gamer). Hopefully this issue gets resolved soon.

Highlighted
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Very Slow internet in Chino HIlls, CA

Message 6 of 19
(7,328 Views)

Well. It may be limited to the LA basin. I'm north of you guys in Oxnard. My speeds seem to be OK. Speedtests are showing 36 down and 32 up. Right where they should be. And the tracerts posted look fine. So its not a bad hop or anything like that. Generally wide spread issues like this are the casue of a network issue. But what ever it is its not showing up as a bad hop.

 

Well... that second tracert shows a possible bad hop, but its in Dallas, nothing local and it would only affect traffic going through dallas so the speed issues would be irratic, not global. I should have said all the local hops look good.




====================================================================================

Error exists between keyboard and chair.
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎04-03-2010

Re: Very Slow internet in Chino HIlls, CA

Message 7 of 19
(7,305 Views)

Seems to be back to normal here in Riverside, CA. 

Highlighted
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎10-15-2009

Re: Very Slow internet in Chino HIlls, CA

Message 8 of 19
(7,251 Views)

It's been going on for 2-3 days.  (Chino Hills)  Some websites load fine, others will hang and require a refresh or two/three, and still others won't load at all it seems. I'm showing a 20% packet loss over ~18 hours on 130.81.180.174, and a 100% loss on a server that isn't even showing an IP address. 

 

PingPlot of the past 12 hours:  http://www.warmhaven.com/test/pingplot1.jpg

 

=== [2010-03-04, 17:46:29] Starting... ===

Tracing route to verizon.net [206.46.232.39]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]

  2     6 ms     7 ms     7 ms  L100.LSANCA-VFTTP-xxx.verizon-gni.net [173.55.xxx.xxx]

  3    10 ms     *        *     130.81.180.174

  4     *        *        *     Request timed out.

  5    55 ms    47 ms    47 ms  so-3-3-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.19.18]

  6    46 ms    47 ms    47 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]

  7    46 ms    47 ms    48 ms  po1.ctn-border1.vzlink.com [206.46.225.85]

  8    47 ms    47 ms    47 ms  po121.ctn-core1.vzlink.com [206.46.225.18]

  9    47 ms    45 ms    47 ms  206.46.228.130

 10    46 ms    47 ms    48 ms  206.46.232.39

 

Trace complete.

=== [2010-03-04, 17:46:59] ...Completed ===

 

 

 

 

Highlighted
Nickel Contributor
Nickel Contributor
Posts: 35
Registered: ‎12-04-2008

Re: Very Slow internet in Chino HIlls, CA

Message 9 of 19
(7,211 Views)

We were having the same problems here in Apple Valley for the last few days. I finaly have all of our systems running right again. What I did was searched for anything that has changed and found that all of our computer received the same IE8 cumulitive update. If you go to this site http://support.microsoft.com/kb/980182 you can try running the 2nd disable fix option as you scroll down the page and see if this helps. It fixed 4 computers runnind Windows from XP Pro, Vista and Windows 7.

Good luck.

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2010

Re: Very Slow internet in Chino HIlls, CA

Message 10 of 19
(7,169 Views)

Absolute disaster in Manhattan Beach. Websites are completely unreachable, but are perfectly accessible using my neighbors connection. At least 3 days now.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.