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Watch ESPNApp

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Fiber_Optics
Contributor
Contributor
Posts: 1
Registered: ‎08-15-2011

Watch ESPNApp

Message 1 of 9
(5,628 Views)

Anyone else experience trouble setting up the WatchESPN App for their iPhones or iPads? I have Verizon High Speed Internet and Extreme Fios HD service, but whenever I go to setup the service through www.espnnetworks.com/setup, I can't get it to work. I enter my zip code and can choose Verizon High Speed Internet or Fios HD, but on the next screen when I sign into Verizon, nothing happens! Sometimes I get a null error, sometimes just nothing happens. I've tried clearing cookies, talking to ESPN support (who described it as a problem on Verizon's end) and chatted with a Verizon agent (who described it as a problem on ESPN's end).

 

So...Help!

8 REPLIES 8
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Watch ESPNApp

Message 2 of 9
(5,602 Views)

Sorry that you are experiencing problems registering to the ESPN. I'm not sure if you have this resolved or not. Test the login you are using when you click on the Verizon link by going directly to www.verizon.net and making sure it lets you login to the email portal with the credentials. If you have further problems, please send me a private message so I can get your information directly.

Anthony_VZ

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ndmario
Contributor
Contributor
Posts: 1
Registered: ‎09-01-2011

Re: Watch ESPNApp

Message 3 of 9
(5,567 Views)

i am not able to activate my watchespn app

 

i get to the espn site for signup, but when i select my cable provider as verizon fios, it does not connect to the website

 

i have tried multiple browsers on multiple pcs and cannot get it to work on any of them

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,590
Registered: ‎12-15-2010

Re: Watch ESPNApp

Message 4 of 9
(5,558 Views)

I'm curious about something. From previous experience with the ESPN360 site, when you choose "Watch Now" you would generally be redirected to the Verizon website in a pop-up window, which would prompt you to enter in your Username and Password to the Verizon service. If you log into http://my.verizon.com and remain logged in, does the ESPN Application log itself in and allow you to proceed?

Yantelope
Contributor
Contributor
Posts: 1
Registered: ‎01-03-2012

Re: Watch ESPNApp

Message 5 of 9
(5,118 Views)

Yeah, I can't get the site to work etiher.  I always put in my zipcode and address to http://broadband.espn.go.com/espn3/auth/mobile/ and once I put in "verizon internet only" the next screen just says "Error handling your request. null"

 

It's actually the exact same error screen i get if I try to click on any ESPN3 event directly on the MyVerizon 2.0 page.  Help  Please!  It's been like this for months.

EPM13
Contributor
Contributor
Posts: 1
Registered: ‎05-30-2012

Re: Watch ESPNApp

Message 6 of 9
(4,700 Views)

I am still having the same problem. I'm able to log in to MyVerizon, but the "Error handling your request. null" message always appears. Please help, Verizon!

Jsteer
Contributor
Contributor
Posts: 2
Registered: ‎05-30-2012

Re: Watch ESPNApp

Message 7 of 9
(4,687 Views)
Same problem.
cowtip1
Contributor
Contributor
Posts: 1
Registered: ‎12-28-2012

Re: Watch ESPNApp

Message 8 of 9
(3,774 Views)

My Watch ESPN App has been working the entire football season until a few weeks ago. I thought it was a temporary issue, but I have not been able to get onto the app.  It asks me for my cable provider, and I put Verizon FiOs, which is my plan.  After I put in my username and password, it says I do not subscribe to the appropriate TV package. Why would this happen?

pfitzuscg
Contributor
Contributor
Posts: 3
Registered: ‎04-21-2010

Re: Watch ESPNApp

Message 9 of 9
(3,639 Views)

I'm experiencing the same problem with Watch ESPN and Epix HD, on ipad as well as Xbox 360.  I opened a trouble ticket on 21 Dec, but nothing has been done.  Frustrating not having ESPN content during college football bowl season.  Waited 45 minutes on the phone to find out no progress has been made on this issue.

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