I have had a Westell 9100em for about a year - (model no A90-9100EM15-10, firmware version 1.02.00.04),
Every so often, the router crashes and loses all configuration information. In addition, all log entries are wiped out except for a number of entries that read December 31, 2002. This usually happens when I am away and most dependent on having access to my network.
UPNP is disabled. I am using WPA/WPA2 security on the wireless. I have static mac addresses that are working fine when the router is up and my connection is coax.
More recently I have discovered that one thing that can cause it to crash is trying to access the wireless from a MAC laptop. Even if a machine is not authorized to access the wireless, I don't think it should be crashing the router,
Verizon replaced the router a couple months into this and it seemed to go away for awhile, but maybe I was just lucky and no MAC users were trying to access my wireless. It seems like a firmware issue and I see similar symptoms reported but only the one solution - turning off UPNP - which didn't help in my case. As near as I can tell, the firmware version I have is the latest. Any ideas anyone?
Thanks in advance!
This is a problem with verizons equipment i have the same issues. I recently was contacted by someone at verizon who is contacting the distributors of these routers. Hopefully they get the problems fixed.