Customers With Disabilities
quick menu

What is McciBrowser?

What is McciBrowser?

Copper Contributor
Device: Motorola?
Plan: Triple Play FIOS
Message 1 of 3

Today I noticed that there is a process mcci+McciBrowser running on my computer.


Further investigation indicates that it comes from the following location: %programfiles%\Verizon\McciBrowser.exe


Does anyone here have knowledge of what this is or why it is rnning on my computer?




Edit to add:


Ditto for something called Verizon ServicePoint.

Platinum Contributor I
Message 2 of 3

Well if you do not need Verizon support software loaded in your PC or you are not paying for Verizon Premium Support, you may want to go into the control panel and remove the software.

Copper Contributor
Message 3 of 3

McciBrowser is akin to what AOL Coach did for AOL users, it directly links you to support via the website rhrough software. Since You need to login into the site anyway, you don't really need it, once inside you can find and access those support pages yourself.Smiley Wink I've been running without for 2 years nowSmiley Very Happy, and Help and Support is just a click away via your web browserSmiley Happy

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps


Watch Fios