×

Switch Account

What's with the $99 fios upgrade fee?

What's with the $99 fios upgrade fee?

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎12-29-2018

What's with the $99 fios upgrade fee?

Message 1 of 6
(1,696 Views)

I was thinking of upgrading my Fios internet speed but it looks like there's now a $99 fee attached to any speed upgrade.  Anyone know what that is about?

5 REPLIES 5
Highlighted
Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 210
Registered: ‎01-01-2018

Re: What's with the $99 fios upgrade fee?

Message 2 of 6
(1,686 Views)

Yesm when I upgrade from 50 tot he Fios Gigabit Connection, a tech was needed to upgrade the wiring in my home in order to be able to use the speed.

 

If not that you might want to call sales and find out more about it.

Highlighted
Nickel Contributor
Nickel Contributor
Posts: 33
Registered: ‎11-22-2013

Re: What's with the $99 fios upgrade fee?

Message 3 of 6
(1,682 Views)

It is another "below-the-line" fee that Verizon (and all cable/internet providers) use so that they can claim an advertising price yet jack it up with additional fees not put into the advertised price. 

 

For example - http://www.dslreports.com/shownews/Verizon-Latest-To-Bury-Broadcast-TV-Fee-Below-The-Line-133208

Highlighted
Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 210
Registered: ‎01-01-2018

Re: What's with the $99 fios upgrade fee?

Message 4 of 6
(1,678 Views)

Actually the charge appears under the same section as your quiptment rental as a one time fee.

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎12-29-2018

Re: What's with the $99 fios upgrade fee?

Message 5 of 6
(1,600 Views)

In fact you are correct, I was told the fee is to replace the coax curently between the ONT box and my router with network cable. Sounds like a  scam to get an extra $99 as people start to want faster internet teirs.  I was on a faser tier previously and didn't need any special cable.  Now if I want anything over 75/75 I magically need to spend $99 to have the cabling "updated".   From what I've read any recent coax should be able to handle speeds well over 1 gigabit without issue.   I could see it if they had to replace the ONT box or the router etc. 

 

I didn't really need faster speed but the higher teirs were a pretty cheap upgrade, but if they are going to stack a $99 fee on just to swap coax for network cable that I don't need I'll keep my current plan.

Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,825
Registered: ‎11-04-2008

Re: What's with the $99 fios upgrade fee?

Message 6 of 6
(1,592 Views)

If you currently have 75/75 over coax and want to upgrade to any speed over 100, it must utilize Ethernet. And depending on the model of your ont, that may also need to be upgraded.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.