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What's with the $99 fios upgrade fee?

What's with the $99 fios upgrade fee?

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Contributor TimJohn
Contributor
Posts: 2
Registered: ‎12-29-2018
Message 1 of 6
(969 Views)

I was thinking of upgrading my Fios internet speed but it looks like there's now a $99 fee attached to any speed upgrade.  Anyone know what that is about?

5 REPLIES 5
Silver Contributor III Silver Contributor III
Silver Contributor III
Posts: 194
Registered: ‎01-01-2018
Message 2 of 6
(959 Views)

Yesm when I upgrade from 50 tot he Fios Gigabit Connection, a tech was needed to upgrade the wiring in my home in order to be able to use the speed.

 

If not that you might want to call sales and find out more about it.

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Copper Contributor Vlious
Copper Contributor
Posts: 33
Registered: ‎11-22-2013
Message 3 of 6
(955 Views)

It is another "below-the-line" fee that Verizon (and all cable/internet providers) use so that they can claim an advertising price yet jack it up with additional fees not put into the advertised price. 

 

For example - http://www.dslreports.com/shownews/Verizon-Latest-To-Bury-Broadcast-TV-Fee-Below-The-Line-133208

Silver Contributor III Silver Contributor III
Silver Contributor III
Posts: 194
Registered: ‎01-01-2018
Message 4 of 6
(951 Views)

Actually the charge appears under the same section as your quiptment rental as a one time fee.

Contributor TimJohn
Contributor
Posts: 2
Registered: ‎12-29-2018
Message 5 of 6
(873 Views)

In fact you are correct, I was told the fee is to replace the coax curently between the ONT box and my router with network cable. Sounds like a  scam to get an extra $99 as people start to want faster internet teirs.  I was on a faser tier previously and didn't need any special cable.  Now if I want anything over 75/75 I magically need to spend $99 to have the cabling "updated".   From what I've read any recent coax should be able to handle speeds well over 1 gigabit without issue.   I could see it if they had to replace the ONT box or the router etc. 

 

I didn't really need faster speed but the higher teirs were a pretty cheap upgrade, but if they are going to stack a $99 fee on just to swap coax for network cable that I don't need I'll keep my current plan.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,474
Registered: ‎11-04-2008
Message 6 of 6
(865 Views)

If you currently have 75/75 over coax and want to upgrade to any speed over 100, it must utilize Ethernet. And depending on the model of your ont, that may also need to be upgraded.


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