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What to do when Verizon server on the route is almost always timing out?

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What to do when Verizon server on the route is almost always timing out?

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tr888
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎02-05-2013

What to do when Verizon server on the route is almost always timing out?

‎04-17-2013 07:18 AM

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Nine times out of ten, the server at the 3rd external hop after the packet leaves my router is timing out, and my surfing speed is not good.  It's a Verizon server, juding by the IP address that appears in this slot on those occasions when it does not time out (130.81.xxx.xxx).

 

Is there a way to file a trouble ticket?

 

 

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: What to do when Verizon server on the route is almost always timing out?

‎04-17-2013 11:33 AM

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See my other message about timeouts in trace routes often being meaningless.

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