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What to do when Verizon server on the route is almost always timing out?

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tr888
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎02-05-2013

What to do when Verizon server on the route is almost always timing out?

‎04-17-2013 07:18 AM

Message 1 of 2
(365 Views)

Nine times out of ten, the server at the 3rd external hop after the packet leaves my router is timing out, and my surfing speed is not good.  It's a Verizon server, juding by the IP address that appears in this slot on those occasions when it does not time out (130.81.xxx.xxx).

 

Is there a way to file a trouble ticket?

 

 

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: What to do when Verizon server on the route is almost always timing out?

‎04-17-2013 11:33 AM

Message 2 of 2
(331 Views)

See my other message about timeouts in trace routes often being meaningless.

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