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What will the cost of Internet Alone be if I discontinue my TV service. No contract

What will the cost of Internet Alone be if I discontinue my TV service. No contract

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Contributor NerdAlert
Contributor
Posts: 1
Registered: ‎05-31-2017
Message 1 of 2
(452 Views)

I chatted with 3 different Reps and amazingly not one of them could answer such a simple question. Instead it seemed like they wanted to play games and forward me to someone who wanted to sell me. NO!  Just answer the freaking question and let me go on my way.  Can anyone tell me? Do they screw you to the point where I'll have to get Comcast or do I get the $3995 DEAL?   

 

Thanks!

 

**bleep**

1 REPLY 1
Moderator Moderator
Moderator
Posts: 9,147
Registered: ‎03-18-2013
Message 2 of 2
(440 Views)

Hi NerdAlert,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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