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When stopping service, what do I do with equipment?
Amargs
Enthusiast - Level 1
‎07-28-2018 09:26 AM

I am moving to an area without FiOS service today, so I will be stopping service when that is allowed on Monday. I bought the router and have only had internet service. There is other equipment here, such as a modem, which is hardwired in. What do I do with this stuff to avoid extra charges?

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Re: When stopping service, what do I do with equipment?
Edg1
Community Leader
Community Leader
‎07-28-2018 11:02 AM

That other equipment which is the ont and power supply stay with the address. If you bought your own router then you can take that.

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Re: When stopping service, what do I do with equipment?
Amargs
Enthusiast - Level 1
‎07-28-2018 12:42 PM

Ok, so there is no reason to expect a penalty of any kind if I just leave everything there? I have no use for the router.

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Re: When stopping service, what do I do with equipment?
Edg1
Community Leader
Community Leader
‎07-28-2018 03:53 PM

Correct. I'd take the router just in case  because I've seen posts on here about verizon sending bills for unreturned  equipment. 

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Re: When stopping service, what do I do with equipment?
CRobGauth
Community Leader
Community Leader
‎07-29-2018 08:21 PM

If you only had internet, and purchased your router, then there is no equipment to return.

If you have a g1100 router, might consider selling it online.

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