10-09-2012 08:01 AM
Indeed ... 1-800-Verizon works just fine as I just dialed it myself to verify.
As for the issue at hand ... it's likely someone who is blocking cookies. The zip code loop comment is the key ... obviously, asking for the zip code would key storage in a cookie for future reference, and if that's being blocked by the brower, the page is never going to be able to know what contact information it should display.
11-09-2012 01:06 PM
We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.