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Where is my technician?

Where is my technician?

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Contributor annoyed3
Contributor
Posts: 1
Registered: ‎08-24-2017
Message 1 of 4
(1,611 Views)
 We signed up for Fios and had an appointment for the techician install our service between 8 and 10am.  It is now 12:40, and no sign of the tech.  I have been unable to reach a real person at Verizon to assist.    
 
Where can I get an estimated time of arrival for the techician, or should I take my business to Comcast? 
3 REPLIES 3
Gold Contributor VII
Gold Contributor VII
Posts: 4,665
Registered: ‎10-18-2016
Message 2 of 4
(1,606 Views)

did you check your email or check and see if voicemail was left for you?

Verizon sends emails stating they are on the way, they also call the number you gave them for contact to have the installer let you know when they are arriving.

 

Barring that 1-800-VERIZON is the number to call.

Contributor DanielleRM
Contributor
Posts: 1
Registered: ‎01-30-2018
Message 3 of 4
(1,425 Views)

Hi my name Danielle and my technician never came

Gold Contributor VII
Gold Contributor VII
Posts: 4,665
Registered: ‎10-18-2016
Message 4 of 4
(1,422 Views)

@DanielleRM wrote:

Hi my name Danielle and my technician never came


1-800-VERIZON 

they are the only ones that can assist you.

 

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