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Who had thier yard messed up by Verizon Fios?

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laura2009
Contributor
Contributor
Posts: 1
Registered: ‎08-11-2009

Who had thier yard messed up by Verizon Fios?

Message 1 of 5
(7,939 Views)

Verizon has hired a company called jnet that tears up everyone's yard to install the Fios cables.  They have absolutely NO respect for anyones yard.  They dug mine up make it looks like crap and left their trash there.  I had planned on switching over to Fios from Comcast but now have changed my mind because Verizon could obviously careless about any of their potential customers.  This company Jnet is a joke. I found the project manager {edited for privacy}rude and obnoxious!

 

Message Edited by ElizabethS on 08-11-2009 03:36 PM
4 REPLIES 4
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Who had thier yard messed up by Verizon Fios?

Message 2 of 5
(7,929 Views)
Call Verizon tech support and issue a complaint. The installations done in neghborhoods are done by the lowest bid contractores. If they get enough complaints about a contractor they will stop using them. Also at the same time they will take your complaint and make sure that your yard is repaired properly



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Error exists between keyboard and chair.
FiOSTechAL
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 13
Registered: ‎07-10-2009

Re: Who had thier yard messed up by Verizon Fios?

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(7,891 Views)
Constructions Complaints - Please call 866-339-5659 and do not select any prompts - just standby for next avail agent.
ALLEN S.
NETWORK TECH
Verizon Telecom
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prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Who had thier yard messed up by Verizon Fios?

Message 4 of 5
(7,815 Views)

@FiOSTechAL wrote:
Constructions Complaints - Please call 866-339-5659 and do not select any prompts - just standby for next avail agent.

Thanks for providing this information, a few years ago a number like this was no where to be found. I re buried my own cable. But it's all ok. I did have a custom cable run with a slice and ONT in the basement. #1 for the FAQ list, on who do i call about construction issues?


Message Edited by prisaz on 08-13-2009 06:02 PM
kieranmullen
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎04-03-2009

Re: Who had thier yard messed up by Verizon Fios?

Message 5 of 5
(7,616 Views)

I had my grass messed up so I ended up tearing it all out and replacing it with a garden.

 

Too bad that number was nor around 3 years ago.

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