Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Why 50mbps?

Reply
Ghosttown
Contributor
Contributor
Posts: 4
Registered: ‎03-02-2015

Why 50mbps?

Message 1 of 6
(1,094 Views)
i have 50 Mbps scheme in fils, but it is veryyyyyyyyyyyyy dead slow connection
I checked with Verizon/speedtest it shows 2mbps
Why huge difference?
Better Verizon say truth it is 5 mbps plan 😓😫
5 REPLIES 5
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Why 50mbps?

Message 2 of 6
(1,072 Views)

Are you testing with an ethernet cable plugged from the Verizon router to your computer when you get those speeds?

Ghosttown
Contributor
Contributor
Posts: 4
Registered: ‎03-02-2015

Re: Why 50mbps?

Message 3 of 6
(1,033 Views)

Hi 

but still shows 5 mbps speed.

Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Why 50mbps?

Message 4 of 6
(998 Views)

What speed plan is it showing on your bill?

Ghosttown
Contributor
Contributor
Posts: 4
Registered: ‎03-02-2015

Re: Why 50mbps?

Message 5 of 6
(970 Views)

50 Mbps plan


@Telcoguru wrote:

What speed plan is it showing on your bill?


 

Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Why 50mbps?

Message 6 of 6
(952 Views)

You can try rebooting your ONT and router to see if that helps otherwise a service call to Verizon for a field tech visit is in order.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.