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Why do we now need a pin number?

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mcdude
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎07-20-2013

Why do we now need a pin number?

Message 1 of 3
(1,803 Views)

Ok so we've got

a.- a verizzon phone #

b- user name

c.- passowrd

d. account number

 

now when I call tech support they want me to create a pin number.........what the heck for?

As usual verizon makes no sense.

2 REPLIES 2
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: Why do we now need a pin number?

Message 2 of 3
(1,773 Views)

@mcdude wrote:

Ok so we've got

a.- a verizzon phone #

b- user name

c.- passowrd

d. account number

 

now when I call tech support they want me to create a pin number.........what the heck for?

As usual verizon makes no sense.


This is an extra layer of security used to stop those who could otherwise get access to your account. It's nothing new, considering everyone under the sun is doing that. Adding a piece to the puzzle gives Verizon that much more ability to stop people from doing nefarious things with the account, should they manage to get your info (eg: Spyware on a computer).

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Why do we now need a pin number?

Message 3 of 3
(1,715 Views)

@Smith6612 wrote:

@mcdude wrote:

Ok so we've got

a.- a verizzon phone #

b- user name

c.- passowrd

d. account number

 

now when I call tech support they want me to create a pin number.........what the heck for?

As usual verizon makes no sense.


This is an extra layer of security used to stop those who could otherwise get access to your account. It's nothing new, considering everyone under the sun is doing that. Adding a piece to the puzzle gives Verizon that much more ability to stop people from doing nefarious things with the account, should they manage to get your info (eg: Spyware on a computer).



Most use of pins override the need for password or allow the reset of passwords.  I am anti-pin as pins are usually only 4 digits long.

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