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Why no 75/35?

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hosehead
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎10-24-2008

Why no 75/35?

Message 1 of 3
(596 Views)

I am confused....


I am trying to upgrade to the 75/35 from 35/35 and it is not an option for me.  However, 150/65 is selectable.


Any idea why one is and the other is not?

 

 

2 REPLIES 2
lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: Why no 75/35?

Message 2 of 3
(568 Views)

Do you have a TV package?   If so, is it Ultimate?  If not, try changing that package to Ultimate and see if 75/35 suddently appears as an available offering in that configuration.   I've seen a couple of combinations of packages not be available depending on what speed internet / tier of TV you have in your package.   Not sure if that's a marketing / packaging / intentional thing or if there's a bug in the configuration application.   As I haven't been in the market to change packages recently, I never chased the anomaly down by calling in to see what they might be able to offer over the phone as available options.

hosehead
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎10-24-2008

Re: Why no 75/35?

Message 3 of 3
(555 Views)
I have ultimate with 35/35.
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