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05-21-2011 04:50 PM
I upgraded my laptop which came with Vista 32 bit (Sony VGN-FZ340E) to Windows 7 64 bit Ultimate. This was a "clean" install, there is nothing left of the old OS. On Vista, Wi-Fi Connect would always run in the background and when I get in range of a Verizon hotspot (like Starbucks or a Hotel), it would say it found it and connect. With 64 bit Windows 7 installed, nothing happens at Starbucks. It seems to be running, but nothing happens, no messages or anything. Even at home when connected to my OWN Wi-Fi I can't even use the Update Hotspot feature. It asks to log in, I log in and it coems back after saying updating hot spots in about 1 min with a update failed message (check name, password or Internet connectivity).
Has anyone gotten Wi-Fi Connect to work on Windows 7? How did you do it? It seems to install just fine.
05-22-2011 07:42 AM
Is your wireless connection working to other access points?
Yes, My WIFI works fine. It's only the Verizon program "Wi-Fi Connect" that does work. It says it's scanning for networks, but it never comes up and says Verizon WiFi found.
Also, when I am connected to a wi-fi network via Windows, if I click on update Wi-Fi hotspots in Wi-Fi connect, it fails.
It was working fine on this laptop with 32 bit Windows Vista,
05-22-2011 08:57 AM
How do I know if my laptop or netbook is compatible with Verizon Wi-Fi?Verizon Wi-Fi is compatible with
So having established that it works fine on win 7 64 bit, have you tried disabling any firewalls - firewalls can block connections
09-08-2011 06:10 AM
I have the same issue - I have it installed on my Windows 7 64-bit machine and although it is running, it doesn't work. I am sitting here in Starbucks, which has a Verizon Wifi hotspot (actually Boingo - which is what Verizon Wi-Fi uses) and the "Connect" box does not appear. I had the same issue at an airport recently. It's one of the worse pieces of software I have had the misfortune to use. When it fails to connect, it causes the Wifi connection to drop (incompatibility with Lenovo Access Connections, maybe). I don't think that Verizon understands the meaning of "QA" and "Software Testing".