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Wi-Fi Problems!!

Wi-Fi Problems!!

Device: UltraLine 9100EM
Plan: Verizon FIOS
Location: California
Message 1 of 2

I've been having wi-fi problems lately, every device that uses wi-fi can't connect and won't even find my router, what can I do to fix this?

Employee Emeritus
Employee Emeritus
Message 2 of 2

Hi offspringfan23,


It may be a matter of changing the wireless channel in the router:


  1.Open a browser page on a computer that is wired into the router.

  2.Type in the address bar

  3.Login to the router with the supplied username/password. If you haven't changed it, the default is username: admin, pw: password1

 4.Click on "change wireless settings" in the 1st column

 5. Change the channel to 11 or 1, then submit.


Let me know if still having issues.

Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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