×

Switch Account

WiFi device schedules

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎09-05-2018

WiFi device schedules

Message 1 of 4
(674 Views)

Hello all,

 

In the past I have been able to set up schedules for certain devices using the parental settings on the router but recently it doesn't accept my changes. I receive a message "Sorry! We are unable to process your request". Has anybody else had this problem and how can I fix it? 

I come to the forums becasue I can't seem to get help from Verizon. I've called and chatted and I still have the problem. I logged into the router and the devices I want to schedule don't show up.  I really need to set up some shcedules for home school purposes. 

 

Thanks. 

3 REPLIES 3
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,886
Registered: ‎11-04-2008

Re: WiFi device schedules

Message 2 of 4
(661 Views)

What model router?

Have you tried a power reset of router?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎09-05-2018

Re: WiFi device schedules

Message 3 of 4
(613 Views)

Its the Quantum gateway G1100 and I have reset it. 

Cheers

Highlighted
Gold Contributor VII
Gold Contributor VII
Posts: 5,085
Registered: ‎10-18-2016

Re: WiFi device schedules

Message 4 of 4
(610 Views)

@Rhino88 wrote:

Hello all,

 

In the past I have been able to set up schedules for certain devices using the parental settings on the router but recently it doesn't accept my changes. I receive a message "Sorry! We are unable to process your request". Has anybody else had this problem and how can I fix it? 

I come to the forums becasue I can't seem to get help from Verizon. I've called and chatted and I still have the problem. I logged into the router and the devices I want to schedule don't show up.  I really need to set up some shcedules for home school purposes. 

 

Thanks. 


I have a suggestion you could try contacting https://www.dslreports.com/forum/vzdirect

which are real Verizon employees at DSL Reports/ broadband reports.

receintly Verizon did a firmware update which may have screwed up the functions.

however at the broadband reports site under the Fios forum there is another update coming to the FiOS Quantum Gateway.

it is possible the GUI that was changed has made parental controls wonky. 

You can also place your issue and question over at the site http://www.dslreports.com/Fios just join for free or post as a guest.

 

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.