×

Switch Account

Wifi Installation?

Reply
Contributor knguyentu
Contributor
Posts: 2
Registered: ‎08-29-2009
Message 1 of 2
(4,866 Views)

I might be doing something wrong here, maybe someone can help.

 

I go to www.verizon.com/wifi

 

Installed the ActiveX using Firefox, click on restart button on fire fox

 

The Wifi activation window comes up and ask me to create a username and type in a password. The problem is it doesn't ask if I already have a username already and only wanting to install the software on this laptop. How do I bypass it?

 

 

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008
Message 2 of 2
(4,849 Views)

In addition to having your Primary username name on verizon.net, you need to create a "wif-fi sub account" aswell.

 

For example: My username to access Verizon.net (so I can access email and etc) is Charlesh.  Now for my Wi-Fi account I needed to make a subaccount, so I created charleshwifi! So now it will allow me to install the Verizon Wi-Fi application.

 

I hope that helps!

 

If you are still having issues past that, I can take care of you if you Private Message me.

 

-CharlesH

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.