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Wifi Network not supported by the printer

Wifi Network not supported by the printer

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Contributor JGEAG
Contributor
Posts: 1
Registered: ‎12-05-2018
Message 1 of 3
(174 Views)

I recently upgraded to 150/150 Internet service and I cannot print wirelessly to either of my Epson WF printers.  This is the error that I receive during set up.  "The network channel assigned to your WiFi network is not supported by the Printer.  This may disable your WiFi connection.   I am connected to the 2.4GH channel, but, it still does not work.  Any suggestions would be greatly appreciated.

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Bronze Contributor II Bronze Contributor II
Bronze Contributor II
Posts: 562
Registered: ‎06-24-2018
Message 2 of 3
(154 Views)

I am assuming you got a new router with the upgrade? The issue is when you change routers the new router will give a different IP address so when you 

Sometimes the printer utility program can help diagnose the problem. If that doesn’t work I would put in the installation disk and reinstall the printers.

 

Gold Contributor VII
Gold Contributor VII
Posts: 3,843
Registered: ‎10-18-2016
Message 3 of 3
(138 Views)

As the last person stated. Just reinstall the printer drivers. However I would go to the Epson web site and download the latest printer drivers. Usually the disks give errors on trying to reinstall.

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