Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Windows 10 and Verizon Security Suite

SOLVED
Reply
BritInAshburn
Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎06-13-2009

Windows 10 and Verizon Security Suite

Message 1 of 11
(7,524 Views)

Does the Verizon Security suite not support Windows 10?

 

Trying to install on a new W10 install and getting message "Your app doesn't work with Windows 10"

1 ACCEPTED SOLUTION

Accepted Solutions
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Windows 10 and Verizon Security Suite

Message 4 of 11
(7,452 Views)

According to a Verizon page

https://www.verizon.com/support/consumer/internet-essentials/internet-security-suite

 

It works with Windows 10.

But for several Security products, Windows 10 was known to turn them off during install.  You could then turn them on again.  For many you needed to get an update which in some cases wouldn't install until after you were on Windows 10.

 

Your other windows 10 problems need to go http://answers.microsoft.com or to the vendor of the product that you are having trouble with.

View solution in original post

10 REPLIES 10
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Windows 10 and Verizon Security Suite

Message 2 of 11
(7,490 Views)

It might with an update.  Windows 10 reports similar for a number of Anti-virus suites.  I haven't seen anyone comment one way or the other on the forums.

 

And the forums are peer to peer.

BritInAshburn
Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎06-13-2009

Re: Windows 10 and Verizon Security Suite

Message 3 of 11
(7,468 Views)

Thanks for reply....... not sure what meant by "It might with an update"..... I guess you mean that McAfee will sonner or later issue and update. Had thought that as had been on a consumer release for a few months it would be out by now.

 

As it happend had some issues with Windows 10 so have reverted to Windows 7....... will wait till Vz suite supports Windows and may try again a bit later.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Windows 10 and Verizon Security Suite

Message 4 of 11
(7,453 Views)

According to a Verizon page

https://www.verizon.com/support/consumer/internet-essentials/internet-security-suite

 

It works with Windows 10.

But for several Security products, Windows 10 was known to turn them off during install.  You could then turn them on again.  For many you needed to get an update which in some cases wouldn't install until after you were on Windows 10.

 

Your other windows 10 problems need to go http://answers.microsoft.com or to the vendor of the product that you are having trouble with.

View solution in original post

BritInAshburn
Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎06-13-2009

Re: Windows 10 and Verizon Security Suite

Message 5 of 11
(7,435 Views)

Its odd that the page you link says the VSS supports Windows 10 but if I look at system requirements with 'My Services' it does not state Windows 10 support.

 

I'm asking some questions on Microsoft comminutity on other issues.

 

Thanks,

Mark

mikey2
Contributor
Contributor
Posts: 2
Registered: ‎10-13-2015

Re: Windows 10 and Verizon Security Suite

Message 6 of 11
(7,418 Views)
I am getting the same error message regarding ISS not being compatible with W10 and I also noticed that W10 was not listed in the system requirements for ISS. Will there be an update anytime soon?
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Windows 10 and Verizon Security Suite

Message 7 of 11
(6,918 Views)

Just because Microsoft doesn't show as supported doesn't mean it doesn't work.  THEY REPORT THIS FOR MANY OF THE ANTIVIRUS SOFTWARE SUITES.

 

According to Verizon's site its supported.  I don't have it but I haven't seen anyone running it complain about it not working.

ajp10000
Contributor
Contributor
Posts: 2
Registered: ‎11-04-2015

Re: Windows 10 and Verizon Security Suite

Message 8 of 11
(6,200 Views)

I am having the same issue trying to download mine as well, have you figured out any other way around this?

ajp10000
Contributor
Contributor
Posts: 2
Registered: ‎11-04-2015

VISS Download on Windows 10

Message 9 of 11
(6,149 Views)

I'm trying to reinstall Verizon Internet Security Suite on Windows 10 but I'm getting an error message that this version cannot be downloaded onto it. Anyone else having any problems with this and has found a solution for this? Thanks in advance.

tbluhpdhq
Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎06-11-2014

verizon security suite and windows 10

Message 10 of 11
(5,061 Views)

I installed the Verizon secuirty suite on my windows 10 device but I am unable to open anone else have this problem?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title