Wireless Internet Connection Drops when Making Fios Phone Call
BDSou812
Enthusiast - Level 3

Anyone else have this issue and a solution? Thanks!

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Re: Wireless Internet Connection Drops when Making Fios Phone Call
smith6612
Community Leader
Community Leader

Are you using a cordless phone? Almost 100% guaranteed to be the problem itself if it runs in the 2.4Ghz band.

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Re: Wireless Internet Connection Drops when Making Fios Phone Call
smith6612
Community Leader
Community Leader

Are you using a cordless phone? Almost 100% guaranteed to be the problem itself if it runs in the 2.4Ghz band.

Re: Wireless Internet Connection Drops when Making Fios Phone Call
BDSou812
Enthusiast - Level 3

You're so right! Thanks!Smiley Happy

Re: Wireless Internet Connection Drops when Making Fios Phone Call
smith6612
Community Leader
Community Leader

Thought so. In this case, you can try relocating the router and base station if they are near each other, or you can also try changing the channel the router operates on if your phone sticks to a fixed channel rather than changes the channel rapidly like some of the Spread Spectrum phones do for security measures.

Re: Wireless Internet Connection Drops when Making Fios Phone Call
BDSou812
Enthusiast - Level 3

Needed a new phone anyhow so I picked up one with DECT 6.0 and it seems to have done the trick!Robot Happy Thanks!Smiley Very Happy

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