Wireless Printer Won't Work Since Changing to FIOS

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Registered: ‎01-26-2018

Wireless Printer Won't Work Since Changing to FIOS

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I just changed from Comcast to Verizon FIOS and now my wireless printer won't work.  Any suggestions as to what may be the problem?

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Re: Wireless Printer Won't Work Since Changing to FIOS

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Thanks to all for responding to question. Finally got the problem resolved with complete reinstallation of printer software - including several failed installs.

View solution in original post

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Re: Wireless Printer Won't Work Since Changing to FIOS

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What is the brand and model of the printer?

 

The first thought that came to my mind to check was to see if you set the printer to have a fixed IP address like 192.168.0.244 because your Comcast modem/router used 192.168.0.x for the LAN. Most Verizon FiOS routers use 192.168.1.x. The printer should have a way to print a configuration report.

 

If there is a way to reset the printer to factory settings and then go through the printer setup (like it was new), you can probably get it going again.

[Be nice! We are mostly fellow Verizon customers.
My setup: 75/75 Mbps; Linux router (2x 1Gbps ports) + iptables; Netgear Orbi x 2
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Platinum Contributor I
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Registered: ‎10-18-2016

Re: Wireless Printer Won't Work Since Changing to FIOS

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@ReederBear68 wrote:

I just changed from Comcast to Verizon FIOS and now my wireless printer won't work.  Any suggestions as to what may be the problem?


First off when you change services the premise is you don’t try and use previous connections from the prior service.

in any case just do a new connection to your router via either the setup disk that came with your printer, or you can go through the printers control screen and select the network you are using now. Since your network is now Fios controlled you have to restablish the connection to the printer.

It really is a easy thing to do.

 

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Re: Wireless Printer Won't Work Since Changing to FIOS

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Thanks to all for responding to question. Finally got the problem resolved with complete reinstallation of printer software - including several failed installs.

View solution in original post

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Platinum Contributor I
Platinum Contributor I
Posts: 5,115
Registered: ‎10-18-2016

Re: Wireless Printer Won't Work Since Changing to FIOS

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@ReederBear68 wrote:

Thanks to all for responding to question. Finally got the problem resolved with complete reinstallation of printer software - including several failed installs.


Glad I was able to tell you that 😀

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Registered: ‎01-26-2018

Re: Wireless Printer Won't Work Since Changing to FIOS

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Thanks again.

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Re: Wireless Printer Won't Work Since Changing to FIOS

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Had to reset and reinstall the printer driver. Thanks.

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