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Wireless Unreliable

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Contributor
Contributor
Posts: 2
Registered: ‎01-19-2011

Wireless Unreliable

Message 1 of 3
(1,746 Views)

The wireless router suppled by Verizon often has issues with connectivity for me.  Is there a troubleshooting guide?  What happens is my wireless will be working fine but then devices (printer in the same room as the router -10 feet away) often can't connect or can connect but the wireless speeds are not usable.  I've tried rebooting the machines and the router.  It happens periodically (like every 30 days).  Not sure what the issue is but when it happens it makes the FIOS experience horrible as we are primarliy a wireless household.

 

 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Wireless Unreliable

Message 2 of 3
(1,715 Views)

change the wireless signal.  you can do that in the router.   open a browser, and go to http://192.168.1.1,  user name is admin.  and the password is most likely the serial number found on the service tag of your VZ router unless you changed it.

 

Once you login succesfully, go to the top and hit wireless, then on the left basic security.   then go to option 3 which is channel

1, 6 and 11 and are the only channels you should try.

 

So it will likely be set to auto, change it to 11 and put the check for keep settings even after reboot (Directly under the channel) and then hit apply.,

 

after you hit apply,  test your connection out, if you notice a difference, leave it like that until the problem happens again, and if it happens again, go back into the router, and try channel 6,     test it out.  and then finally 1 if the first two don't work.

 

Also take a look at page 2 of Actiontec's Wireless PDF File.  It gives you some idea's with regards to position and orientation of where the router sits and how it can best be positioned for maximum coverage.

 

Contributor
Contributor
Posts: 2
Registered: ‎01-19-2011

Re: Wireless Unreliable

Message 3 of 3
(1,673 Views)

it worked.  thanks

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