×

Switch Account

Wireless speed issues since fiber optics cut in central jersey

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-12-2009

Wireless speed issues since fiber optics cut in central jersey

Message 1 of 4
(4,804 Views)

Last week the fiber optic lines were cut in our area - 08807. Since service has been restored, wireless connections have been no better than 24 Mbps. Has anyone else experienced this? Wired connections are fine. Laptops, ipod touch connections, extremely slow. I work from home and family is also getting frustrated.

3 REPLIES 3
Highlighted
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Wireless speed issues since fiber optics cut in central jersey

Message 2 of 4
(4,768 Views)

Have you tried changing the channel on the router?

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Highlighted
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Wireless speed issues since fiber optics cut in central jersey

Message 3 of 4
(4,733 Views)

Wireless speeds are not affected by the fios. The 24Mbs is the connection between the router and the computer only. That speed only indicates how strong of a wireless connection you have between the computer and router. This can be caused by a lot of things but the fiber cut is not one of them. Just a coincidence that it happened at that time. Things you want to try.

 

Reboot or reset the router

 

check for interference sources in the home (cordless phones at 2.4GHz, some central air furnaces can cause interference when they turn on)

 

Check the distance between the computer and router. If possible move the computer closer to check.

 

 

post back if still having an issue if you can eliminate these type of problems.




====================================================================================

Error exists between keyboard and chair.
Highlighted
Bronze Contributor III
Bronze Contributor III
Posts: 151
Registered: ‎09-11-2009

Re: Wireless speed issues since fiber optics cut in central jersey

Message 4 of 4
(4,724 Views)

Hi, in addition, one other thing to try is setting your router to 802.11g only.



~~ "It's not a bug. It's an undocumented feature."
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.