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Worst Customer Service Ever

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Contributor
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Posts: 1
Registered: ‎05-19-2018

Worst Customer Service Ever

Message 1 of 2
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I have tv through the internet. Pay $180 a month just for internet and watch tv through streaming. All of a sudden wireless won't connect to Apple TV and I'm on hold with Verizon for a hour with zero assistance.

 

Any solution on how to get through to get help so I can reconnect?

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Posts: 1,984
Registered: ‎07-06-2016

Re: Worst Customer Service Ever

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Hi Iprior1177,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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