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XBOXONE connection issues
momtwoboyz26
Newbie
‎05-13-2017 02:39 PM

Hi, ever since we upgraded to the 75/75 my sons have been having issues with their XBOX one live accounts.  Such as being dropped mid game.  Anyone else have this issue and what did you do to fix?  Thanks so much, it is super frustrating.

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Re: XBOXONE connection issues
CRobGauth
Community Leader
Community Leader
‎05-17-2017 12:06 AM

Use a device that is hardwired to router.

go to speedtest.Verizon.net

verify you are getting 75/75 service.

if not, contact support.

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Re: XBOXONE connection issues
CRobGauth
Community Leader
Community Leader
‎05-17-2017 12:06 AM

Use a device that is hardwired to router.

go to speedtest.Verizon.net

verify you are getting 75/75 service.

if not, contact support.

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Re: XBOXONE connection issues
LawrenceC
Moderator Emeritus
‎03-14-2020 08:16 AM

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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