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alter.net issues continue for months - verizon doesn't care

alter.net issues continue for months - verizon doesn't care

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,767
Registered: ‎11-04-2008
Message 41 of 43

The * does not necessarily mean packet loss.

Some devices don't respond to ping for trace route.

If it is always the same hops and no other hops have * then likely just that.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor KChappy
Posts: 1
Registered: ‎09-06-2018
Message 42 of 43

I realize this is a really old chat... but I, and others in the Maryland/Virginia area can not get to my business website.  I have tried changing the nameservers and IP address for my website, I have changed the DNS for my router, which works momentarily and then reverts back to a Verizon route.  Clearly Verizon is the issue and they refuse to admit it. Did anyone ever have any satisfaction with getting this fixed?  Trace route runs through alternet too.  I am not experiencing it going to any other site but my own small business ecommerce site.  People on other services do not have this issue.  


Have you reported ot the FTC?

Moderator Moderator
Posts: 2,095
Registered: ‎03-10-2011
Message 43 of 43

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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