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alter.net issues continue for months - verizon doesn't care

alter.net issues continue for months - verizon doesn't care

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,767
Registered: ‎11-04-2008
Message 41 of 43
(788 Views)

The * does not necessarily mean packet loss.

Some devices don't respond to ping for trace route.

If it is always the same hops and no other hops have * then likely just that.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor KChappy
Contributor
Posts: 1
Registered: ‎09-06-2018
Message 42 of 43
(298 Views)

I realize this is a really old chat... but I, and others in the Maryland/Virginia area can not get to my business website.  I have tried changing the nameservers and IP address for my website, I have changed the DNS for my router, which works momentarily and then reverts back to a Verizon route.  Clearly Verizon is the issue and they refuse to admit it. Did anyone ever have any satisfaction with getting this fixed?  Trace route runs through alternet too.  I am not experiencing it going to any other site but my own small business ecommerce site.  People on other services do not have this issue.  

 

Have you reported ot the FTC?

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Moderator Moderator
Moderator
Posts: 2,095
Registered: ‎03-10-2011
Message 43 of 43
(293 Views)

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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