So yesterday I was calling because I need a technician to service the poor and intermittent internet.
I called and I was on hold for 47 minutes before I got disconnected.
Frustrated? Yes.
I switched from Time Warner for customer service and the speed and some reliability issues.
I must say that I am regretting my decision.
Fios is not meeting my expectations. I'm so glad I didn't let them cut and remove the wires for Time Warner when they installed. I may need to go back.
BobbiDTLA
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Start a new topic or ask questions in the open forum.
