So yesterday I was calling because I need a technician to service the poor and intermittent internet.
I called and I was on hold for 47 minutes before I got disconnected.
I switched from Time Warner for customer service and the speed and some reliability issues.
I must say that I am regretting my decision.
Fios is not meeting my expectations. I'm so glad I didn't let them cut and remove the wires for Time Warner when they installed. I may need to go back.
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