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Copper Contributor liz21
Copper Contributor
Posts: 5
Registered: ‎12-09-2009
Message 1 of 4
(528 Views)

getting a signal my battery needs to be replaced in the router box? (don't know what it's called) that's connected to the tv. do i have to pay for it? thanks, no wise cracks please.......

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Bronze Contributor II
Bronze Contributor II
Posts: 88
Registered: ‎10-09-2008
Message 2 of 4
(517 Views)

Yes, it has to be replaced at your expense.  They are available online at Amazon and I believe Walmart at a lower price then Verizon.

Gold Contributor VII
Gold Contributor VII
Posts: 4,773
Registered: ‎10-18-2016
Message 3 of 4
(502 Views)

@liz21 wrote:

getting a signal my battery needs to be replaced in the router box? (don't know what it's called) that's connected to the tv. do i have to pay for it? thanks, no wise cracks please.......


It’s either a battery back up unit or a power reserve unit. 

https://www.verizon.com/support/consumer/battery-backup/backup-unit#disconnect

Or

https://www.verizon.com/support/consumer/battery-backup/power-reserve

And I don’t know what the “no wise cracks mean” 

 

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MVP CRobGauth MVP
MVP
Posts: 7,707
Registered: ‎11-04-2008
Message 4 of 4
(495 Views)

Battery is only need for phone service backup.

So no reason to replace if you don't have phone service or don't care if it doesn't work during a power outage.


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