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can't access some websites

can't access some websites

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Contributor Kevin_Hong
Contributor
Posts: 2
Registered: ‎11-13-2019
Message 1 of 6
(385 Views)

Dear technican,

 

I can't access following websites. Could you have a look? Thank you!

 

https://book.douban.com/

https://movie.douban.com/

https://music.douban.com/

5 REPLIES 5
Gold Contributor VII
Gold Contributor VII
Posts: 4,776
Registered: ‎10-18-2016
Message 2 of 6
(354 Views)

You have to call 1-800-VERIZON and ask for support.

 

MVP CRobGauth MVP
MVP
Posts: 7,710
Registered: ‎11-04-2008
Message 3 of 6
(264 Views)

What is intersting is that I can tracert to douban.com. But it does not respond to ping


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,367
Registered: ‎12-15-2010
Message 4 of 6
(205 Views)

It's common for a lot of sites to not respond to ping. These trace all the way to China and that's about where it stops showing further points. Outside of that, from my experience, accessing resources hosted inside of China tend to be hit or miss depending on the time of day, unless it's a university resource.

Contributor Kevin_Hong
Contributor
Posts: 2
Registered: ‎11-13-2019
Message 5 of 6
(123 Views)

Dear Technican,

 

Would you mind to open access to the following websites? Thank you so much for your help!

http://www.meilvtong.com/

https://douban.fm/

 

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,363
Registered: ‎12-02-2012
Message 6 of 6
(96 Views)

You are talking mostly to other users here, not Verizon technicians.  To reach Verizon support, use chat or call them.

 

Good Luck.

 

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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