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cannot connect to target eHR web site

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

cannot connect to target eHR web site

Message 1 of 24
(5,065 Views)

I cannot connect to eHR target web site. from my home computer which is running windows 7.

 

I get this error message from Chrome

 

"Not Found The requested URL /SecurityBrokerage/forms/login.asp was not found on this server."

 

This error from IE 10  gives me

 

"The webpage cannot be found HTTP 404"

 

I get the same error from my laptop that has windows xp IE 8.

 

the eHR web site is assessed from this page.

 

target.com/spot/team-services#?lnk=fnav_t_spc_1_13

 

 

At work (windows xp IE 8 ) I was able to access the website so I think it is a Verizon problem

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: cannot connect to target eHR web site

Message 7 of 24
(4,959 Views)

@vjc001 wrote:

I tried this fix last night but it did not work.   I thought it sounded reasonable so I didn't check the IP address before or after the shut down.  Will try again tonight to see if  the IP changes.


You don't need to wait overnight.  You can manually release the IP address via admin on the router.

Logon to the router

select my network

select network connections

select broadband connection - whichever one is enabled

select configure connection

On the DHCP lease line select release

reboot the router

it should come up with a new ip address

 

View solution in original post

23 REPLIES 23
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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 2 of 24
(5,060 Views)

I was able to connect from a time warner site

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: cannot connect to target eHR web site

Message 3 of 24
(5,017 Views)

works fine for me. running windows 7 with chrome or ie 10

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Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: cannot connect to target eHR web site

Message 4 of 24
(5,007 Views)

Works for me on XP and Chrome

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: cannot connect to target eHR web site

Message 5 of 24
(5,003 Views)

Works for me on Windows 7 and Firefox.

 

My guess is that the OP has received an IP address that is defined in a Bogon filter somewhere that identifies that address as a "bad" site. If that is the problem it should be easy to fix, just turn off the router before going to bed and turn it on the next morning, it is very likely that a new IP address with be assigned, and the problem will disappear. It might be a good idea to record the current IP address and then check the new one to make sure it has actually changed.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 6 of 24
(4,965 Views)

I tried this fix last night but it did not work.   I thought it sounded reasonable so I didn't check the IP address before or after the shut down.  Will try again tonight to see if  the IP changes.

Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: cannot connect to target eHR web site

Message 7 of 24
(4,960 Views)

@vjc001 wrote:

I tried this fix last night but it did not work.   I thought it sounded reasonable so I didn't check the IP address before or after the shut down.  Will try again tonight to see if  the IP changes.


You don't need to wait overnight.  You can manually release the IP address via admin on the router.

Logon to the router

select my network

select network connections

select broadband connection - whichever one is enabled

select configure connection

On the DHCP lease line select release

reboot the router

it should come up with a new ip address

 

View solution in original post

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Bronze Contributor II
Bronze Contributor II
Posts: 214
Registered: ‎08-02-2013

Re: cannot connect to target eHR web site

Message 8 of 24
(4,955 Views)

@viafax999 wrote:

You don't need to wait overnight.  You can manually release the IP address via admin on the router.

Logon to the router

select my network

select network connections

select broadband connection - whichever one is enabled

select configure connection

On the DHCP lease line select release

reboot the router

it should come up with a new ip address

 


Not sure, but I think he was talking about the external IP, not internal.

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 9 of 24
(4,947 Views)

I need to release the external IP ....

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 10 of 24
(4,935 Views)

 I reset the IP and saw a change in the IP but still cannot connect.

 

checked IP status and found could this be a problem?

 

whois.rfc-ignorant.org has not blacklisted this IP bl.spamcop.net has not blacklisted this IP sbl.spamhaus.org has not blacklisted this IP xbl.spamhaus.org has not blacklisted this IP zen.spamhaus.org has blacklisted this IP and the response is 127.0.0.10 psbl.surriel.com has not blacklisted this IP

 

trace rout gave me

 

TraceRoute from Network-Tools.com to 100.2.xxx.zzz [pool-100-2-xxx-zzz.nycmny.fios.verizon.net]

Hop(ms)(ms)(ms)      IP AddressHost name
  0   0   0      8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net  
  0   0   0      4.69.145.146 ae-3-80.edge10.dallas1.level3.net  
  0   0   0      4.68.62.34 verizon-level3-ae.dallas3.level3.net  
  Timed out   Timed out   Timed
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