Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

***ran tracert and i got this reply**

C:\Users\Home>tracert https://seclogin.target.com/SecurityBrokerage/forms/login.

asp?TARGET=$SM$HTTP://hrportal.target.com/psp/DPPSAPP/EMPLOYEE/EMPL/h/?tab=DEFAULT

Unable to resolve target system name https://seclogin.target.com/SecurityBrokerage/forms/login.asp?TARGET=$SM$HTTP://hrportal.target.com/...

**when I tred the main target page I got this **

C:\Users\Home>tracert www.target.com

Tracing route to a1112.b.akamai.net [72.247.8.136] over a maximum of 30 hops:

  1   393 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]

  2    49 ms     6 ms     6 ms  L100.NYCMNY-VFTTP-263.verizon-gni.net [100.2.67.1]

  3    10 ms     9 ms     9 ms  G1-5-0-0.NYCMNY-LCR-21.verizon-gni.net [130.81.189.216]

  4    10 ms     8 ms     9 ms  ae3-0.NY325-BB-RTR2.verizon-gni.net [130.81.199.154]

  5    10 ms     9 ms     8 ms  0.so-4-0-0.XT2.NYC4.ALTER.NET [152.63.9.249]

  6    12 ms    11 ms     9 ms  TenGigE0-7-0-0.GW8.NYC4.ALTER.NET [152.63.22.45]

  7     9 ms     9 ms     9 ms  akamai-gw.customer.alter.net [152.179.155.70]

  8     9 ms     9 ms     9 ms  a72-247-8-136.deploy.akamaitechnologies.com [72.247.8.136]

Trace complete.

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Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

got this error message when i tried tracert

Unable to resolve target system name https://seclogin.target.com/SecurityBrokerage/forms/login.asp?TARGET=$SM$HTTP://hrportal.target.com/...

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Re: cannot connect to target eHR web site
smith6612
Community Leader
Community Leader

Simply type...

tracert seclogin.target.com

Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

Tracing route to seclogin.target.com [161.225.130.60]  over a maximum of 30 hops:         

1   47 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]

2   7 ms 7 ms 6 ms L100.NYCMNY-VFTTP-263.verizon-gni.net [100.2.67.1]

3   9 ms 11 ms 10 ms G1-5-0-0.NYCMNY-LCR-21.verizon-gni.net [130.81.189.216]

4   11 ms 8 ms 10 ms ae0-0.NY325-BB-RTR1.verizon-gni.net [130.81.209.102]

5   10 ms 9 ms 8 ms 0.xe-1-1-0.BR2.NYC4.ALTER.NET [152.63.20.197]

6   13 ms 11 ms 11 ms 192.205.34.49   

7   48 ms 45 ms 47 ms cr1.n54ny.ip.att.net [12.122.105.14]

8   45 ms 45 ms 44 ms cr2.cgcil.ip.att.net [12.122.1.2]  

9   44 ms 43 ms 47 ms cr81.mpsmn.ip.att.net [12.122.153.5]

10   42 ms 41 ms 41 ms 12.122.153.9   

11   44 ms 46 ms 44 ms 12.91.51.178   

12 * * * Request timed out.

How do i fix this???

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Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

I contacted Verizon support and they said it was a router problem... New one came today and IT STILL DOESN't WORK.....

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Re: cannot connect to target eHR web site
smith6612
Community Leader
Community Leader

Well, you have a route to the server. It looks to be hitting the destination without a problem, as the traceroute is simply timing out due to the fact that the endpoint doesn't respond to ICMP. 

You're not using any proxy servers on your system, are you?

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Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

using the DNS server set up that comes from verizion

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Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

Contacted Verizion technical support.  they tried to rest IP but it dinot work.  Waiting to hear back from them.

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Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

Verizon support couldn't fix problem and escalted it to network support.  Still no resolution.  Will keep you updatated.

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Re: cannot connect to target eHR web site
vjc001
Enthusiast - Level 2

Still no resolution 

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