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cannot connect to target eHR web site

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vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 11 of 24
(2,919 Views)

***ran tracert and i got this reply**

 

C:\Users\Home>tracert https://seclogin.target.com/SecurityBrokerage/forms/login.

asp?TARGET=$SM$HTTP://hrportal.target.com/psp/DPPSAPP/EMPLOYEE/EMPL/h/?tab=DEFAULT

Unable to resolve target system name https://seclogin.target.com/SecurityBrokerage/forms/login.asp?TARGET=$SM$HTTP://hrportal.target.com/...

 

**when I tred the main target page I got this **

 

C:\Users\Home>tracert www.target.com

Tracing route to a1112.b.akamai.net [72.247.8.136] over a maximum of 30 hops:

  1   393 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]

  2    49 ms     6 ms     6 ms  L100.NYCMNY-VFTTP-263.verizon-gni.net [100.2.67.1]

  3    10 ms     9 ms     9 ms  G1-5-0-0.NYCMNY-LCR-21.verizon-gni.net [130.81.189.216]

  4    10 ms     8 ms     9 ms  ae3-0.NY325-BB-RTR2.verizon-gni.net [130.81.199.154]

  5    10 ms     9 ms     8 ms  0.so-4-0-0.XT2.NYC4.ALTER.NET [152.63.9.249]

  6    12 ms    11 ms     9 ms  TenGigE0-7-0-0.GW8.NYC4.ALTER.NET [152.63.22.45]

  7     9 ms     9 ms     9 ms  akamai-gw.customer.alter.net [152.179.155.70]

  8     9 ms     9 ms     9 ms  a72-247-8-136.deploy.akamaitechnologies.com [72.247.8.136]

Trace complete.

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 12 of 24
(2,919 Views)

got this error message when i tried tracert

 

 

Unable to resolve target system name https://seclogin.target.com/SecurityBrokerage/forms/login.asp?TARGET=$SM$HTTP://hrportal.target.com/...

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: cannot connect to target eHR web site

Message 13 of 24
(2,890 Views)

Simply type...

 

tracert seclogin.target.com

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 14 of 24
(2,876 Views)

Tracing route to seclogin.target.com [161.225.130.60]  over a maximum of 30 hops:         

1   47 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]

2   7 ms 7 ms 6 ms L100.NYCMNY-VFTTP-263.verizon-gni.net [100.2.67.1]

3   9 ms 11 ms 10 ms G1-5-0-0.NYCMNY-LCR-21.verizon-gni.net [130.81.189.216]

4   11 ms 8 ms 10 ms ae0-0.NY325-BB-RTR1.verizon-gni.net [130.81.209.102]

5   10 ms 9 ms 8 ms 0.xe-1-1-0.BR2.NYC4.ALTER.NET [152.63.20.197]

6   13 ms 11 ms 11 ms 192.205.34.49   

7   48 ms 45 ms 47 ms cr1.n54ny.ip.att.net [12.122.105.14]

8   45 ms 45 ms 44 ms cr2.cgcil.ip.att.net [12.122.1.2]  

9   44 ms 43 ms 47 ms cr81.mpsmn.ip.att.net [12.122.153.5]

10   42 ms 41 ms 41 ms 12.122.153.9   

11   44 ms 46 ms 44 ms 12.91.51.178   

12 * * * Request timed out.

How do i fix this???

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 15 of 24
(2,868 Views)

I contacted Verizon support and they said it was a router problem... New one came today and IT STILL DOESN't WORK.....

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: cannot connect to target eHR web site

Message 16 of 24
(2,857 Views)

Well, you have a route to the server. It looks to be hitting the destination without a problem, as the traceroute is simply timing out due to the fact that the endpoint doesn't respond to ICMP. 

 

You're not using any proxy servers on your system, are you?

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 17 of 24
(2,827 Views)

using the DNS server set up that comes from verizion

 

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 18 of 24
(2,790 Views)

Contacted Verizion technical support.  they tried to rest IP but it dinot work.  Waiting to hear back from them.

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 19 of 24
(2,728 Views)

Verizon support couldn't fix problem and escalted it to network support.  Still no resolution.  Will keep you updatated.

vjc001
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-01-2013

Re: cannot connect to target eHR web site

Message 20 of 24
(2,559 Views)

Still no resolution 

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