competing virus programs

[rescueme]

respectfully reguest help with a very unnerving situation.  When I signed up for Verizon, I also added Verizons McAffee protection.  Everything seemed to be working fine when this evening I started getting these "WARNINGS" popping up all over my screen.  Trogan discovered,  malware discovered, your computer is in serious risk.. and I am getting ready to freak.  (I'm 68 and have had two cranial surgeries so I'm not at my best).  I opened up my McAfee and it's telling everythings fine, no problems, and yet I still have all these warnings popping up.  So I calm down and started to notice that they are from XP 2012 and something like 89 critical problems have been discovered and I needed to sign up for a full registered program.  So I get it, apparently within this mass of wires there is another virus protection wanting to purchased and run post haste or my computer will be fired by midnight.   I double check, again, on my McAfee and I noticed that the firewall was off for some reason.  So I corrected that and conducted a complete and indepth scan.  In the meantime these little warnings continue to pop up.  The scans does it's thing, my system is entirely on and one Trogan thing was discovered and taken care of and there was no further need rto worry about it.

Now... I still have this XP 2012 still clamoring for attention.  I have protection covering my face book, my e-mail, etc.  I doubled checked on everythng.  But according to this secondary virus program, it's still telling me I am critical tgrouble and  if I don't register for a full program, God himself is going to distroy my computer.  The bottom line is this.  How in the heck do I stop it from interferring with McAfee.  Right now, as I blabble I notice that to the bottom left of my screen... ERROR ON PAGE.

Could someone who reads this, kindly advise me as to how to get this straightened out.  I would deeply appreciate it.

Thank you.

[clipse718]

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@rescueme wrote:

respectfully reguest help with a very unnerving situation.  When I signed up for Verizon, I also added Verizons McAffee protection.  Everything seemed to be working fine when this evening I started getting these "WARNINGS" popping up all over my screen.  Trogan discovered,  malware discovered, your computer is in serious risk.. and I am getting ready to freak.  (I'm 68 and have had two cranial surgeries so I'm not at my best).  I opened up my McAfee and it's telling everythings fine, no problems, and yet I still have all these warnings popping up.  So I calm down and started to notice that they are from XP 2012 and something like 89 critical problems have been discovered and I needed to sign up for a full registered program.  So I get it, apparently within this mass of wires there is another virus protection wanting to purchased and run post haste or my computer will be fired by midnight.   I double check, again, on my McAfee and I noticed that the firewall was off for some reason.  So I corrected that and conducted a complete and indepth scan.  In the meantime these little warnings continue to pop up.  The scans does it's thing, my system is entirely on and one Trogan thing was discovered and taken care of and there was no further need rto worry about it.

Now... I still have this XP 2012 still clamoring for attention.  I have protection covering my face book, my e-mail, etc.  I doubled checked on everythng.  But according to this secondary virus program, it's still telling me I am critical tgrouble and  if I don't register for a full program, God himself is going to distroy my computer.  The bottom line is this.  How in the heck do I stop it from interferring with McAfee.  Right now, as I blabble I notice that to the bottom left of my screen... ERROR ON PAGE.

Could someone who reads this, kindly advise me as to how to get this straightened out.  I would deeply appreciate it.

Thank you.

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Alright I just googled your "XP 2012" and it is definitely not an antivirus program.  I've encountered these types of rogue antivirus programs before and I can tell you they're very annoying to get rid of. Upon little further research, they are known to steal your personal info like passwords and credit card numbers.

First, try uninstalling this "XP 2012" from your control panel.

Go to this website http://www.malwarebytes.org/ and do a full system scan with Malware Malybytes Free version. 

When that's done, do a full system scan with whatever antivirus program you have.  Personally I would use one of the following: Microsoft Security Essentials, AVG Free version, or Comodo.  These 3 are pretty good and they have alot of good reviews on the net.  Also, they are free and very effective from my personal experience.

When all those tasks are finished, I highly recommend that you do the following:

1. Backup your personal files from that computer

2. Reformat

3. Reinstall your operating system

This way, you pretty much get rid of any underlying spyware programs that are still lingering in your system.  Trust me, you may think you've removed it but these spywares/trojans have ways around even the most advanced antivirus and internet security programs.

[jmw1950]

Several points:

Often these rogue programs are very difficult to remove by design, they are designed to seperate you from your money, and anything else they can steal. Often they implement the appearance of a system scan, without actually doing anything, and report a result intended to scare you into parting with your money, and anything else the software may be able to steal.

 Unfortunately some of the features in Internet Explorer make these types of programs easy to create, and get downloaded. I personally don't allow Active-X to load without my explicit permission.

As Clipse718 points out, the only way you can be absolutely sure you have removed them is quite painful, however most of the better anti-virus/anti-spyware programs can in fact root them out. I have occasionally had to boot windows in safe mode, and manually delete offending programs, even though I have what I consider to be good antivirus/antispyware software.

As for the errors,some of them may be  real, but most are largely irrelevant. The nature of the Windows registry is that it tends to develop nuisance inconsistencies over time. For example if you delete a file such as a word document that was recently used, you are going to end up with a broken link in the registry because the file you deleted is in the recently used list. Is this a serious problem? Absolutely not. The reality is Windows is designed to tolerate a very large number of nuisance issues in the registry, and the effects on performance are usually minimal to non-existent.