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computer very slow

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Bronze Contributor I
Bronze Contributor I
Posts: 55
Registered: ‎08-16-2011

computer very slow

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I have had FIOS for at least 6 years, with the same router.

 

I did a speakeasy speed test and  5 mg's upload, 7 mgs download.  

 

I have a icon on my laptop that shows internet speed and its never full bars (it is bars, no I'm not talking verizon wireless) is it possible I need a new router.  I do use my laptop wirelessly.  I'm thinking I might need a new router.  Anybody agree? 

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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: computer very slow

Message 4 of 4
(1,557 Views)

Just for comparison try this speed test also http://my.verizon.com/services/speedtest/. The experts above have covered the issue well!

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: computer very slow

Message 2 of 4
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5 mg what.  5 megabits per second (5 mbps) or 5 megabytes per second (5 mBps).  What do the bars represent?  if the scale goes to 100 mbps (a common lan speed) it of course would never go very high.  And what speed do you pay for.

 

Remember you are talking to peers here and we have no idea what you have. 

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Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: computer very slow

Message 3 of 4
(1,559 Views)

I wonder if those bars don't represent wifi signal strength, rather that speed.

 

carolynd1....What model router do you have now, including the Rev letter?  You can find that info on the label on the router.

 

What operating system is your laptop running?  Windows 7?  XP?  Windows 8?  Etc.

 

For troubleshooting purposes, can you plug your laptop into your router via Ethernet cable to see what speed you get?  If so, tell us what speeds you get running a test at www.speedtest.net.

 

And, as TNS_2 asked, what speed plan are you subscribed to.

 

 

 

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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: computer very slow

Message 4 of 4
(1,558 Views)

Just for comparison try this speed test also http://my.verizon.com/services/speedtest/. The experts above have covered the issue well!

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

View solution in original post

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