I have been using Verizon Internet Security Suite on my PC for a year. Just bought a new one and can't figure out how to download it for this one. My subscription says its for up to 3 computers...have only been using it on one so far. Help?
Look for this ICON on your desktop of the PC you are trying to download VISS to.
If you see it, then simply double click it and you'll be able to download the VISS. You'll see it on the first page after it opens (be patient it loads slow on my machine)
if it doesn't let you download it there, then you can sign in at www.myverizon.com and after you sign in you'll see your bill on the right, a banner ad underneath that, and then you'll see account actions. one of them will say manage broadband essentials and extra's. follow those links to read the TOS and Activate the VISS on the computer.
you have to log in with the main verizon account, not a sub account and it should be there.
if it isn't - then log in with your main user account, and then open this link afterwards.
Verizon has live support agents, I reach one when I call 800-VERIZON
you can also open a chat support by clicking on contact us at the bottom of the page.