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downloading VISS for another computer

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Lwilliams027
Contributor
Contributor
Posts: 1
Registered: ‎01-01-2011

downloading VISS for another computer

Message 1 of 6
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I have been using Verizon Internet Security Suite on my PC for a year.  Just bought a new one and can't figure out how to download it for this one.  My subscription says its for up to 3 computers...have only been using it on one so far.  Help?

5 REPLIES 5
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: downloading VISS for another computer

Message 2 of 6
(3,393 Views)

Look for this ICON on your desktop of the PC you are trying to download VISS to.

 

 

 

If you see it, then simply double click it and you'll be able to download the VISS.  You'll see it on the first page after it opens (be patient it loads slow on my machine) 

 

 

IF you don't have the icon, then you can go download it by clicking here or visiting http://www.Verizon.com/inhomeagent

blueagle
Contributor
Contributor
Posts: 2
Registered: ‎02-07-2011

Re: downloading VISS for another computer

Message 3 of 6
(2,869 Views)

I have not been able to download VISS for my new computer using inhomeagent.

 

Does any one know how to do this?

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: downloading VISS for another computer

Message 4 of 6
(2,860 Views)

if it doesn't let you download it there, then you can sign in at www.myverizon.com   and after you sign in you'll see your bill on the right, a banner ad underneath that, and then you'll see account actions.  one of them will say manage broadband essentials and extra's.   follow those links to read the TOS and Activate the VISS on the computer.

 

 

blueagle
Contributor
Contributor
Posts: 2
Registered: ‎02-07-2011

Re: downloading VISS for another computer

Message 5 of 6
(2,846 Views)

That doesn't work like nothing else.  a call to Verizon is worth less since they do not have live people.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: downloading VISS for another computer

Message 6 of 6
(2,837 Views)

you have to log in with the main verizon account, not a sub account and it should be there.

 

if it isn't - then log in with your main user account, and then open this link afterwards.

 

https://essentialsandextras.verizon.com/app-cust-selfservices/myvz/welcome.do

 

Verizon has live support agents, I reach one when I call 800-VERIZON 

 

you can also open a chat support by clicking on contact us at the bottom of the page.

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