email alias
pmemre
Newbie

accidently deleted by email alias and now I can't get it back.  It was only a matter of minutes  HELP.

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Re: email alias
Bob_Robertson
Specialist - Level 1

once deleted, it is gone.... sorry for your loss

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Re: email alias
somegirl
Champion - Level 3

You can actually get a deleted alias restored ONCE, as long as you get an agent who knows the escalation procedure. They'll have to send the ticket to another department, and it will take 24-48 hours, but it *can* be done. I believe it's the "OSC" department that actually does the restoral.

Don't forget that you can always ask for a supervisor!

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Re: email alias
abhi_col
Contributor - Level 3

Do you mean sub account by an e-mail alias?

E-mail alias is like a nick name for your e-mail address. If that got deleted, your e-mail account is still there.

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