enternet connection
terry834
Newbie

can get connection on my laptop computer( windows 7 os), but 3-seconds of connection (momentary) to my desktop computer (windows xp pro) ; fios is connected to the desktop computer. have had fios since it was available in the city of redlands. can not get on the internet on the desktop from : msn, verizon (e-mail address is: {edited for privacy}), nor internet explorer!

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Re: enternet connection
walt178
Specialist - Level 3

@terry834 wrote:

can get connection on my laptop computer( windows 7 os), but 3-seconds of connection (momentary) to my desktop computer (windows xp pro) ; fios is connected to the desktop computer. have had fios since it was available in the city of redlands. can not get on the internet on the desktop from : msn, verizon (e-mail address is:{edited for privacy}), nor internet explorer!


Check the desktop connection. Make sure it is plugged into a lan output rather than wan.  On my router the wan jack is right above the lan jacks so it's an easy mistake.   If it is, try a different lan jack.   If that doesn't help try replacing the cable to the desktop.  If there is still no connection check your desktop settings.
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