Is anyone else having problems with fios speed. Fios is my homepage and it takes about 2 minutes to load. Then fios email takes another minute to load and when I go to delete a message, sometimes it will and sometimes it wont. Its very aggravating. If I goto another site the speed is normal (fast) with no problems. If I happen to return to the fios homepage I start the whole slow process over again. I have called and reported the problem, but Verizon can't see any issues. I also experience what I would call data storms at 0900 and 1530 most everyday when the problem seems to worsen (I expect that's a capacity issue)). Again Verizon doesn't see any issues. Any Ideas?????
I am sorry to hear that you are having these problems. What we would have to do would be to see if this is a problem with the website or your internet connection. Please run a speed test and post your results.
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Thanks for the response. I tried to do a speedtestby opening a new window and going to the verizon homepage. I went to support and clicked on fios internet, went to slow connection and looked for a speedtest but couldn't find one. I tried to optimize my connection and it cameback and said it was optimized. I then searched fios for a speedtest, but I timed out, so I tried three more times with the same result. I gave up and took a break for an hour, tried again with the same results. I've been on know for 24 minutes and haven't accomplished a fricking thing. I have called the service desk, but it's intermittent and I can;t seem to get my point across. I have a new router, Verizon has check my connections, I'm at a loss. Anything you can do would be appreciated!
I found the Verizon speedtest from an internet serch and plugged in Virginia as my region and started the test. My results are below:
Are you connected Wired or Wirelessly? What router do you have from Verizon just so we're aware? The speed test you posted up is proper for 10Mbps/2Mbps FiOS service. The second time may have been due to a bug in the test (probably from Java freaking out) or from one of those outages you are speaking of.