Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

gateway response intermittent in evenings

Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎03-29-2012

gateway response intermittent in evenings

Message 1 of 2

Because of intermitten connectivity problems I have set up

a script to ping my gateway 9 times every 5  or so minutes

Specifically :03,:07,:11,:19,:27,:33,:41,:49,:57

When the Standard Deviation is large I receive an email from the script

This is a sample of output 


13-02-13 20:41
PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=64 time=4.249 ms
64 bytes from icmp_seq=1 ttl=64 time=9.207 ms
64 bytes from icmp_seq=2 ttl=64 time=9.067 ms
64 bytes from icmp_seq=3 ttl=64 time=4.989 ms
64 bytes from icmp_seq=4 ttl=64 time=118.455 ms
Request timeout for icmp_seq 5
64 bytes from icmp_seq=6 ttl=64 time=56.825 ms
64 bytes from icmp_seq=7 ttl=64 time=25.786 ms
64 bytes from icmp_seq=8 ttl=64 time=4.056 ms

--- {edited for privacy} ping statistics ---
9 packets transmitted, 8 packets received, 11.1% packet loss
round-trip min/avg/max/stddev = 4.056/29.079/118.455/37.728 ms


I am seeing the same behavior each evening.


Can someone at verizon look into this problem?


PS I  have installed the new router today.

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: gateway response intermittent in evenings

Message 2 of 2

Most gateway's are set to drop icmp pings as low priority traffic.  Unfortunately that doesn't do or prove a lot.


What you should try is Win MTR instead. and run traces when the service is working correctly, and when it's working incorrectly and then share those results. 





How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title