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hard drive crash after wireless linking laptop

hard drive crash after wireless linking laptop

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Copper Contributor rmlef
Copper Contributor
Posts: 8
Registered: ‎03-07-2009
Message 1 of 8
(10,176 Views)

I had fios installed several days ago. We hooked up a laptop, we went out to dinner and when we returned, the hard drive had crashed completely. It CAN'T just be coincidence, the computer with vista is a few months old.

The tech at fios says not possibly fios fault. That is what I thought at first but then I have read all of the horror stories.

I am going to restore the hard drive, i hope, and then consider whether to cancel fios.

I NEVER had this problem with cablevision.

Makes me wonder why i switched. It was worth paying more to cablevision and not  have this problem.

7 REPLIES 7
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Nickel Contributor
Nickel Contributor
Posts: 41
Registered: ‎12-19-2008
Message 2 of 8
(10,163 Views)
I agree with the tech, I cannot see how FIOS would cause a hard disk to crash. Its equivalent to having FIOS installed and then your car breaking down the next day.
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Copper Contributor rmlef
Copper Contributor
Posts: 8
Registered: ‎03-07-2009
Message 3 of 8
(10,159 Views)

I know that it seems wierd but how else to explain a crash of a hard drive, i mean, tapping F8 does nothing, that is how severe it is.

I bet that there was some sort of power surge or something that went into the computer

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Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008
Message 4 of 8
(10,140 Views)

FiOS = Fiber optic system (for delivery of content)

FiOS = the new glass tubing coming to your house bringing your voice, data, and video services [or whatever combination you may have] (as opposed to the 

           old copper lines)

FiOS has no electrical current running through it (the fiber optic cable)[ the signal comes to you blasted by lazers on beams of light]

FiOS internet brings the same internet that you got with DSL and\or cable and\or dial-up, only it brings more content, experienced, usually, faster

 

You can get a bug or a virus every single time you connect to the internet, among other ways, AND the bug that may hit your computer today actually could have been loaded onto your computer long ago in the past (yesterday, last week, last month, last year)

 

if "the hard drive had crashed completely" on a recently new computer, you need to consider the manufacturer's reputation, the physical characteristics of your computer's configuration, the brand of hard drive used, the interface connecting the hard drive needs to be checked, your cooling fans need to be looked at, and, of course, your antivirus and firewall products need to be considered. 

 

It is possible that after you got your fios 'connection' you may have received some bad bug that crashed your hard drive, but having fios as your connection type has nothing to do with it.  you could\would have gotten it no matter what connection type you had.  noting, of course, too, that the longer a computer is connected to an internet connection, especially if unattended (if attended you probably could see possible warning signs), the greator the chances of being affected by a bug or virus.

 

When you got your new computer did you run the microsoft update service ? 

 

cjacobs001
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Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008
Message 5 of 8
(10,137 Views)

ps.  I meant:  the longer a computer is connected to AN ACTIVE internet connection.

 

pss.  If this was caused by a physical issue and the only thing you or someone else does is to restore the OS, it will happen again.

cjacobs001
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Copper Contributor rmlef
Copper Contributor
Posts: 8
Registered: ‎03-07-2009
Message 6 of 8
(10,122 Views)

I  appreciate your response and I know that what you are saying makes sense but. . . .

the timing is simply something that I cannot accept.

The computer is HP and there was nothing unusual about it; I am NOT a computer geek, so long as it sets up out of the box, I am ok....of course, i have norton virus protection.

Again, the computer was working perfectly; it was almost a spontaneous occurence, the getting the laptop online and the hard drive crashing.

I am getting the HP recovery discs; lets see.

Again, thanks

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Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008
Message 7 of 8
(10,086 Views)

@rmlef wrote:

I  appreciate your response and I know that what you are saying makes sense but. . . .

the timing is simply something that I cannot accept.

The computer is HP and there was nothing unusual about it; I am NOT a computer geek, so long as it sets up out of the box, I am ok....of course, i have norton virus protection.

Again, the computer was working perfectly; it was almost a spontaneous occurence, the getting the laptop online and the hard drive crashing.

I am getting the HP recovery discs; lets see.

Again, thanks


The people on here with the Bronze Contributor II  icon next to their name have a good idea of most issues. Most of us work in the IT field for many years. Like I have been for 10 years, and some have worked even longer. And with that said I can tell you there is no way a internet service, fios, cable modem, dsl, or dial up can crash a hard drive. Now if you download something from the internet that has a virus on it, that can kill your internet. Not all viruses can be stopped by a antivirus. Such as when one is brand new and there is not a solution for it yet. But I concur cjacobs001 that I would look at the hardware manufacturer, and get a replacement hard drive. If it died this early you are going to have big issues with it down the line. 

 

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Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008
Message 8 of 8
(10,063 Views)

@rmlef wrote:

I  appreciate your response and I know that what you are saying makes sense but. . . .

the timing is simply something that I cannot accept.

The computer is HP and there was nothing unusual about it; I am NOT a computer geek, so long as it sets up out of the box, I am ok....of course, i have norton virus protection.

Again, the computer was working perfectly; it was almost a spontaneous occurence, the getting the laptop online and the hard drive crashing.

I am getting the HP recovery discs; lets see.

Again, thanks


 

I don't like to publicly bash anything without do cause, but I have found Norton Antivirus to be less then reliable. It comes pre loaded on many computers and many times I have found people do not subscribe and keep the signature files up to date. Even with a subscription some users have had, I have repeatedly found viruses on computers that hid from Norton or Norton could not clean. I believe Peter Norton has retired and is living off of royalties for the use of his name. Just like said by others, a network connection can not crash a hard drive. Unless the computer's OS is not patched and something gets into the computer that does not belong. There have been viruses that will hit a computer withing minutes of being connected to the internet, if the OS is not patch before the PC is connected. This is even without the user opening a single web page or Internet based application. I recall one that would repeatedly reboot the PC.
Message Edited by prisaz on 03-10-2009 04:58 AM
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