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having Youtube probs with Fios? I have an official VZ answer...

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Cnd9000
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Posts: 1
Registered: ‎04-27-2013

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 41 of 50
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I am in Richmond, VA and have been researching this issue for some time. It looks like this is a long running issue and Verizon is putting the blame on Google, but there's no evidence that anyone at Google is looking at this. Anyway, for what it's worth, I found a couple of solutions that worked for me: (1) Use proxy.sh ... which costs $5/month. (2) Use Comcast. It's nice to be able to watch YouTube videos again.

justidme
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Posts: 1
Registered: ‎05-31-2013

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 42 of 50
(6,013 Views)

Just to bump up an old thread, I just got FIOS and I'm out in Silver Spring, MD. I was having serious issues with youtube, but absolutely no issues with any other streaming site like Netflix or Amazon Prime. I used the solution posted by Hubrisnxs and it has worked beautifully. It's really simple to do if you follow the directions to login to your router and then follow Hubrisnxs' instructions. My comments are in red.

 


@Hubrisnxs wrote:

If you're still having youtube problems, try this.

 

Here are instructions for doing it in the Actiontec Router, with Both bad IP address ranges 

 

  • Log into your FIOS Router

  • Click Firewall Setting (at top)

  • Click Yes to proceed

  • Click Advanced Filtering (on left)

  • (Under Input) Click Add on the Broadband Connection (Ethernet/Coax) Rules you have setup (either coax or ethernet). You can check which one yours uses by going to My Network (up top) and clicking Network Connections (on left), look for the one that says connected. (I did this for both Broadband Connection (Ethernet/Coax) Rules and Ethernet/Coax Rules and it's working for me, I haven't tried it with only adding the rules to Broadband Connection Rules)

  • Change Source Address to User Defined in the drop down list

  • Enter a description (i.e. Youtube Throttling)

  • Click Add under Items

  • Change Network Object Type to IP Range

  • Enter 173.194.55.0 in the From IP Address

  • Enter 173.194.55.255 in the To IP Address

  • Click Apply

  • Click Add under Items

  • Change Network Object Type to IP Range

  • Enter 206.111.0.0 in the From IP Address

  • Enter 206.111.0.255 in the To IP Address

  • Click Apply

  • Click Apply again

  • Select Reject under the Operation drop down list

  • Click Apply




Lynck
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Posts: 1
Registered: ‎05-31-2013

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 43 of 50
(6,007 Views)

Luckily I found this thread. I though I was the only one. I've been a FIOS customer for over two weeks and some nights it is impossible to stream youtube videos... I'll try your suggested fix.

 

Namronorman
Bronze Contributor II
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Posts: 136
Registered: ‎07-25-2011

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 44 of 50
(5,478 Views)

@Lynck wrote:

Luckily I found this thread. I though I was the only one. I've been a FIOS customer for over two weeks and some nights it is impossible to stream youtube videos... I'll try your suggested fix.

 


Lynck,

 

You're most likely in the money back guarantee period of your two year contract. What you are experiencing is an issue that has been going on for months now and no end is in sight for Verizon customers. If there is an alternative, I highly suggest you cancel your service immediately. The money back guarantee period is only for 30 days.

promar93
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Contributor
Posts: 1
Registered: ‎08-21-2013

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 45 of 50
(4,793 Views)

Man, this thread has saved my sanity. In the evenings I would fall victim to the youtube throttling. This fix works wonders, definitely compared to the 10 seconds of youtube and then freezing as it wouldn't load. Excellent work guys.

Namronorman
Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 46 of 50
(4,676 Views)

Running into a lot of videos simply just not loading anymore...

LogicalSpock
Contributor
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Posts: 1
Registered: ‎09-09-2013

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 47 of 50
(3,759 Views)

Same here. 50/25 wired service and Youtube is hit and miss. Some videos load right up, others won't load at all. I'll use Chromecast to cue up a string of videos and it will inveritably hang within the first 5 selected videos. Frustrating. The router setup fix posted above has not fixed anything that I can tell.

beetlejuice
Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 48 of 50
(3,734 Views)

Things have gone from bad to worse for me.

I've had issues with youtube for long time now. Videos would take forever to play, but would eventually load and play. Now they won't even play at all. They just hang forever.

I've also never had issues with streaming Hulu Plus until 3 days ago. Now it stops and buffers a lot.

I've tried the recommended settings for youtube and that didn't fix things for me at all. 

This is defiently a Verizon issue and once my contract is up I'm gone. I might even just pay the early term fee.

 

 

a1anwilliamson
Contributor
Contributor
Posts: 1
Registered: ‎09-09-2013

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 49 of 50
(3,727 Views)

I too am suffering this fate.

 

I have just noticed this in the last few days and it is extremely annoying.

 

Has Verizon acknowledged this as an official problem or not?

 

I am in the Richmond, VA

Madhatterpa
Contributor
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Posts: 4
Registered: ‎08-08-2010

Re: having Youtube probs with Fios? I have an official VZ answer...

Message 50 of 50
(3,665 Views)
Same thing here in Pittsburgh, PA no problems before upgrading to Quantium!! Same issue the government and FCC was shut down on by telecom lobby.. The future is now! This is why an ISP should not also sell data services.. It is a conflict of interest and leads to unfair bandwidth management. In this case, I don't think they are throttling the video services, they just created a very high speed in-house fibre backbone but never subscribed the same allocations from the third party national Gigapops. So anything in house like speed test runs great but let it leave the KC POP and the bottleneck begins.. And now since the traffic shaping logic is more robust to better manage QOS and bandwidth, the routing queues are most likely overflowing and timing out causing the video stream performance issues, remember being a telecom they need to prioritize VOIP SIP traffic first! And now their Redbox traffic will move other 'video' traffic further down the QOS queue..

Bottom line the issue is an unbalanced portal to portal route on the Quantium backbone causing queuing latency and timeouts trying to mix newer routing logic and protocols to legacy backbone pipes that the third party interconnects might have, IF the issue is not that those intercinnecting pipes are not undersubscribed in capacity (oversubscribed in utilization). That said the only near term fix I see as a customer is to go back to the nonQuantium service which never had these kind of issues or consider going to a competitor who builds out a balanced backbone!
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